Marketing and Communications Coordinator
IABC Philadelphia
Marketing and Communications Coordinator The Park Avenue Community Center in Swarthmore, PA, has an opening for a Marketing and Communications Coordinator. Position Description The Park Avenue Community Center (PAC Center) is seeking a creative, organized, and relationship-driven Marketing & Communications Coordinator to coordinate and execute the organization’s day‑to‑day marketing and communications efforts. If you enjoy telling stories, building community, creating engaging content, and bringing people together through meaningful programs, this is an opportunity to make a visible impact every day. Working closely with the Executive Director and Program Directors, you’ll help increase awareness of the PAC Center, promote classes and events, strengthen community engagement, and showcase the people and stories that make our organization unique. This role offers variety, creativity, collaboration, and the opportunity to help shape how our community experiences the PAC Center while growing your marketing and communications skills. Qualifications Bachelor’s degree in Marketing, Communications, Public Relations, or a related field preferred; equivalent experience will be considered. One to three years of experience in marketing, communications, nonprofit promotion, or a related field. Internship or relevant volunteer experience will also be considered. Excellent writing, editing, and storytelling skills. Experience with Canva, Microsoft Office or Google Workspace, website content management systems, social media management, and email marketing platforms such as Mailchimp or Constant Contact. Strong organizational skills with the ability to manage multiple projects and deadlines. Experience creating social media graphics, photography, or short‑form video content is a plus. Familiarity with AI‑assisted productivity or content creation tools is a plus. Desired Skills & Attributes The ideal candidate is: An exceptional communicator with strong interpersonal skills. Highly organized with excellent project management and follow‑through. Comfortable building relationships with busy instructors, artists, and community partners while gathering information in a professional, persistent, and positive manner. Creative, resourceful, and detail‑oriented. Enjoys finding creative solutions and bringing new marketing ideas to life. Able to work independently while collaborating effectively with staff and volunteers. Passionate about community engagement, lifelong learning, creativity, and wellness. Flexible and willing to occasionally work evenings or weekends to support events. Responsibilities Marketing & Communications Implement annual marketing and communications plans in collaboration with the Executive Director. Develop and execute marketing campaigns that increase enrollment, attendance, and community participation. Maintain a comprehensive marketing calendar for classes, workshops, concerts, special events, and fundraising initiatives. Ensure all communications reflect the PAC Center’s brand, mission, and values. Bring fresh ideas and creative approaches to increase awareness, participation, and community engagement. Program Promotion Coordinate promotional efforts for the PAC Center’s three core program areas: Arts & Culture Collaborate with Program Directors to understand upcoming offerings and identify effective marketing opportunities. Write engaging program descriptions, website content, email copy, advertisements, and calls to action. Monitor registration trends and support promotional efforts that help programs meet enrollment goals. Content Creation & Storytelling Create and schedule content for social media, email newsletters, digital advertising, and the PAC Center website. Write press releases. Interview instructors, participants, artists, and community members to develop compelling stories that highlight the organization’s impact. Capture or coordinate photography and short‑form video content for social media, the website, and promotional campaigns. Coordinate the production of print materials including flyers, posters, postcards, signage, and brochures. Relationship & Asset Management Build positive working relationships with instructors, artists, performers, and community partners. Coordinate the collection of biographies, headshots, class descriptions, promotional images, logos, and other marketing assets. Proactively manage deadlines and follow up to ensure materials are received on time. Review submissions for accuracy, completeness, and consistency with organizational branding. Maintain an organized digital library of marketing assets for future use. Community Outreach Represent the PAC Center through partnerships, community events, and outreach initiatives. Coordinate promotional materials for tabling opportunities, local festivals, and collaborative events. Help strengthen relationships with schools, businesses, nonprofits, municipalities, and community organizations throughout Delaware County. Digital Presence Keep the PAC Center website current with accurate program information and event listings. Manage social media channels and monitor engagement. Develop and maintain Media relationships. Support email marketing campaigns and audience segmentation. Assist with online advertising and other promotional initiatives within budget guidelines. Utilize digital tools and emerging technologies to improve efficiency and strengthen marketing efforts. Analytics & Reporting Track marketing performance metrics, including website traffic, email engagement, social media growth, registrations, and event attendance. Provide regular reports and recommendations to leadership. Analyze campaign performance and recommend creative, data‑informed improvements to future marketing efforts. Work Environment & What We Offer This position is primarily based on‑site at the Park Avenue Community Center in Swarthmore, Pennsylvania, with flexibility for remote work when appropriate. Evening and weekend hours may occasionally be required to support programs, performances, and special events. At the PAC Center, you’ll join a passionate team dedicated to building community, inspiring creativity, and promoting health and wellness. We believe work should be meaningful, collaborative, and enjoyable, and we strive to create a workplace where employees feel valued and supported. As part of our team, you’ll enjoy: A fun, creative, and supportive work environment where new ideas are encouraged and teamwork is celebrated. Four weeks of paid time off (PTO) to promote a healthy work‑life balance. Free access to many PAC Center classes and programs, allowing you to experience firsthand the impact of our work. Opportunities to contribute ideas, develop new marketing initiatives, and build a diverse portfolio of communications, digital marketing, event promotion, and community engagement experience. The opportunity to make a meaningful difference by connecting people of all ages through arts, wellness, and educational programming. A collaborative culture where you’ll work alongside talented instructors, artists, community partners, volunteers, and dedicated colleagues who are passionate about our mission. #J-18808-Ljbffr
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