Engagement Agent
Ace Stack
Engagement Agent
Location: Plano, TX
Interacts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers.
Responsibilities:
- Manage client relationships and communications.
- Resolve issues and escalate risks
- Monitor engagement performance and outcomes
- Ensure compliance with organizational standards and SLO benchmarks.
Vacancy posted 18 hours ago
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