Service Request Fulfillment Change Coordinator

The Brixton Group, Inc.

Duration: 12+ months
Location: Chandler, AZ (Onsite 3 days/week)
Benefits Provided: Yes, including 15 PTO days/year

***U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time.***

***No Vendors/3rd parties.***
This role leads enterprise change delivery coordination across multiple technology teams, ensuring compliance with ITIL-based governance and operational standards. The position requires strong IT Service Management (ITSM) process knowledge, delivery coordination capabilities, and the ability to drive visibility, risk management, and execution across cross-functional initiatives.

Requirements:

3+ years of ITIL Change Management experience
IT Service Management (ITSM) process experience
JIRA administration and workflow coordination experience

Responsibilities:

Coordinate change management deliverables across multiple technology teams
Manage risks, dependencies, and delivery timelines for enterprise initiatives
Ensure compliance with ITIL governance standards and operational processes
Facilitate communication across project stakeholders and delivery teams
Track delivery health metrics, reporting, and operational visibility
Support process improvement initiatives reducing operational complexity
Maintain documentation within JIRA and Confluence environments

26-00505

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Vacancy posted 1 day ago

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