Sales Operations Assistant

Job Description

Pay: $28.85 per hour

Location: Syracuse, New York

About DIME:

DIME is crushing it in the cannabis world—and we’re just getting started! We’re all about high-quality products, killer experiences, and building a team of passionate people who want to make an impact. If you thrive in a fast-paced environment, love keeping operations running smoothly, and want to support a growing sales team, we want you on our squad.

What You’ll Be Doing:

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• Schedule, track, and manage orders through final delivery, making timely adjustments as required.
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• Monitor and replenish office supply inventory as needed.
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• Act as the local point of contact for local manufacturing partners in Syracuse.
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• Perform weekly fleet/vehicle inspections.
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• Participate in bi-monthly facility check-ins with headquarters.
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• Assist with local inventory and merchandise distribution needs.
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• Proactively flagging and following through on delivery delays, inventory discrepancies, and pending credits, while keeping the sales team updated until everything is resolved
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• Maintain and update daily inventory logs; issue daily inventory reports to inform team priorities for upcoming POs.
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• Generate and distribute accounting reports to ensure alignment with HQ financial records.
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• Process order credits and submit credit documentation for prompt approval.
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• Provide ongoing operational support to the sales team to facilitate smooth workflow.
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• Serve as the primary liaison between internal teams and systems, with external partner, Nabis.
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Who You Are:

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• Previous cannabis industry experience is a big plus.
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• Highly organized, detail-oriented, and able to juggle multiple priorities.
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• Tech-savvy with Google Suite, Microsoft Office, Nabis, CRM or sales tools.
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• Self-starter who thrives independently and in a team.
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• Excellent communicator with a can-do attitude.
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Why You’ll Love Working Here:

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• $28.85/hr with competitive health and wellness benefits.
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• Opportunities for growth in a booming industry and state.
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• Be part of a passionate, fast-moving team making an impact every day.
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• Support operations, sales, and inventory at a company that’s growing fast—you’ll see the results of your work firsthand.
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Job Type: Full-time

Benefits:

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• 401(k)
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• Dental insurance
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• Health insurance
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• Vision insurance
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Work Location: In person