Patient Reported Outcomes Manager

Job Description

Patient Reported Outcomes Manager I

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Location: Lake County, IL – AP30, 1 N Waukegan Road

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Work Arrangement: Hybrid – Tuesday–Thursday onsite, Monday & Friday remote

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Contract: 6 Months

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Openings: 1

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Schedule: Standard Business Hours

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Travel: None

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Position Overview

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We are seeking a Patient Reported Outcomes (PRO) Manager to support Clinical Program Development and Study Start-Up activities. This role will provide project management and subject-matter expertise for PRO/ePRO licensing, translation, implementation, and vendor management across clinical programs.

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The ideal candidate will have experience in clinical research, outcomes research, PRO/COA activities, project management, and cross-functional collaboration .

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Key Responsibilities

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• Provide project management and expert consultation for Patient Reported Outcomes (PRO) and Clinical Outcome Assessment (COA) activities.
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• Manage PRO/COA licensing, permissions, translations, and implementation requirements during study start-up.
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• Serve as the owner of the PRO Library , maintaining licensing information, permissions, agreements, translation requirements, training requirements, and electronic format requirements.
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• Collaborate with PRO owners, Outsourcing, HEOR, Data Sciences, Clinical teams, and external vendors .
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• Coordinate vendor contracts, translation activities, project milestones, timelines, and deliverables.
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• Support implementation of PRO/ePRO solutions across clinical studies.
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• Provide strategic and technical guidance and training to cross-functional clinical teams.
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• Ensure activities follow applicable SOPs, regulatory requirements, and GCP standards .
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• Manage multiple projects, priorities, and deadlines in a global clinical environment.
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• Build strong relationships with internal teams and external stakeholders.
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• Provide guidance and supervision to PRO management associates, as applicable.
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• Identify opportunities to improve PRO/ePRO processes and operational efficiency.
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Required Qualifications

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• Bachelor's degree in Scientific, Healthcare, Life Sciences, or related field .
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• 6+ years of experience in clinical research, outcomes research, PRO/COA, or project management.
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• Hands-on experience with COA/PRO licensing and translation activities .
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• Experience with Patient Reported Outcomes (PRO) and/or ePRO implementation .
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• Strong project management and organizational skills.
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• Experience working with cross-functional teams and external vendors/stakeholders .
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• Knowledge of clinical research operations, SOPs, and GCP requirements .
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• Strong written and verbal communication skills.
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• Ability to manage multiple projects, timelines, and deliverables in a fast-paced environment.
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