Assistant Manager

Assistant Manager

Assist Store Manager in managing assigned store and maximizing potential sales and profitability. Ensure compliance of company policies and procedures. Assumes responsibilities of Store Manager in his/her absence.

Essential Duties and Responsibilities:

• Must be proficient at Sales Associate position.
• Control store expenses within assigned budgets.
• Control cash and inventories within acceptable guidelines.
• Strive to achieve maximum store sales and profit.
• Implement company merchandising promotions and sales plans.
• In Store Manager's absence and with Supervisor direction/approval, hire, train, and coach/counsel store staff. Promote teamwork. Complete all payroll paperwork and processes in a timely manner.
• Ensure employee compliance with company policies and regulations.
• Maintain a safe store and property environment. Follow all safety rules and regulations including reporting any employee or customer incidents with 24 hours. All incident (employee & customer) reports completed and filed in a timely manner.
• Obeys and enforces city, county, state, and federal laws in relation to store operation.
• In Store Manager's absence and with Supervisor direction/approval, handle employee disciplinary and termination issues.
• Maintain store and property appearance and cleanliness within company standards.
• Conduct competitor pricing surveys.
• Promote excellent customer service and suggestive selling. Ensures it is implemented by all employees.
• Handle all customer complaints properly and to the satisfaction of the customer.
• Inspect store facility and equipment for safety, cleanliness, and proper working order. Submit reports or requests for any necessary repairs or safety issues. Exercise care in using all store equipment.
• Maintain accurate store records by ensuring that all forms and reports are filled out properly and on time.
• Maintain an adequate store inventory through proper ordering, proper pricing, proper security procedures, and proper check-in/check-out.
• Keep money secure at all times.
• Account for all money received and disbursed. In absence of Store Manager, ensure bank deposit is made each day.
• In absence of Store Manager, make out employee schedule each week approve overtime hours, submit payroll one week in advance.

Supervisory Responsibilities: Assist Store Manager with staff of 6-8 employees.

Qualifications: Minimum 1 year of retail and/or industry experience. Management experience preferred.