Route Specialist

Route Specialist

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

We are seeking a Route Specialist to join our fantastic team!

SCHEDULE: Monday-Friday

RESPONSIBILITIES:

• Manage customer inventory
• Identify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual information
• Provide route relief to cover Route Driver's vacations, call outs, reroutes and additional volume
• Make special deliveries to customers
• Responsible for account maintenance and route logistics

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required
• Clean driving record
• Ability to lift 50 pounds plus and push and pull carts of linen
• Must be computer literate

PREFERRED QUALIFICATIONS:

• Some delivery, logistics and/or route experience
• Communication: Excellent oral, written, phone and face to face
• One year experience with account management and ensuring customer satisfaction

Benefits:

• Competitive pay
• Medical, Dental, Vision
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.