Client Principal, Telco, Media, Entertainment, Gaming & Software

Description Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role The Role: Principal Architect, Digital Services (TMEGS) A Presidio Digital Client Principal (CP) leads presales discovery, analysis, architecture, design, proposals, and scope-of-work creation, translating customer requirements into outcome-focused solutions through direct client engagement. Leveraging sharp business acumen alongside technical expertise, presales methodology, and strong relationships (clients, Presidio stakeholders, and vendor partners), the Client Principal analyzes industry, customer, technical, and sales context to position solutions that deliver measurable, long-term value. This role is part of a team and reports to the Managing Client Principal and involves less than 25% travel. Who You Are: A Consultative Mind : You have a natural curiosity to understand a client's business first, before ever discussing a technical solution. You're comfortable in early conversations before the problem is fully defined, ask good questions before offering answers, and aren't afraid to bring a point of view even when the picture is incomplete. Real Executive Presence : You know how to earn the room's confidence, build consensus, and make complex ideas feel simple to Senior leaders. A Storyteller : You can turn technical complexity into a narrative clients remember - one that ties the solution back to the business outcome they care about, not just the architecture. Resilient and Determined : You lean into hard problems and can navigate ambiguity without losing focus. Inventing Tomorrow : You are committed to building a premier AI and Digital consultancy that blends design thinking, deep client partnership, and cutting-edge technology to deliver measurable business value. Responsibilities Include: Drive Digital Services Sales . Partner with sales and technical architecture teams, executing against the account's technical sales strategy to meet revenue objectives through adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization. Understand Customer Current State . Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets. Research industry trends and topics and develop discovery approaches. Develop and lead workshops to drive relevant discovery. Document customer current state to assist customer and sales teams target future state architectures and roadmaps. Translate findings into a clear narrative that connects current-state gaps to the outcomes the client actually cares about. Technical Opportunity Leadership . Own relevant service opportunities to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly. Practice Delivery Engagement . Actively participate as a liaison between customers, sales and delivery resources to ensure customer success. Coordinate with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work. Solution Architecture, Design and Documentation . Analyze and assess client requirements and determine target services approach, solutions, and roadmaps. Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis. Technical Excellence & Evangelism . Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas. Steward the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer-related events. Actively participate in technical champion programs and communities. Attain certifications when appropriate. Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients. Account Stewardship . Actively participate in client account related activities that establish your role as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc. Team Engagement and Enable Culture . Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture. Be a steward of the PRESIDIO CORE VALUES -Excellence, Forward-Thinking, Accountability, One Presidio. In practice, that means proactively sharing wins and lessons learned across account teams, showing up for peers under deadline pressure, and choosing the collaborative solution over individual credit. Partner Relationships . Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems. Contribute to and drive execution of relevant partner vendor GTM strategies. Continuous Improvement & Innovation . Actively plan and execute growth and career development activities. Seek and collaborate on improvements to presales processes and GTM. Enable Others . Contribute to the success of others in sales and presales. Actively mentor and enable others. Share methods, content, and lessons learned with others. Required Skills and Professional Experience: Bachelor's degree or equivalent experience and/or military experience Overall 10+ years of relevant experience 7+ years of architecture, design, implementation, and/or consulting in digital and/or cloud technologies 5+ years of specific domain experience in one or many of the following: application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), Generative AI (GenAI), and data estate modernization and modern data platforms 5+ years hands-on experience with at least one hyperscaler cloud platform (AWS, Azure, or GCP) Demonstrated comfort leading presentations, solution demonstrations and whiteboard sessions at the Manager, Director, and VP level Aptitude for consultative presales: be curious and creative, and comfortable navigating ambiguous, early-stage client conversations Growth mindset and drive for trying new ideas and actively seek mentoring and coaching Collaborative style and the ability to work with diverse set of stakeholders Expert time management and ability to set expectations in a timely manner Ability to provide timely feedback loops to leadership Preferred Skills and Professional Experience: Experience with streaming/OTT media platforms - multi-CDN delivery, adaptive bitrate, DRM, media supply chain and asset management (MAM), and content ingest/transcode pipelines (e.g., AWS Media Services, MediaConvert, Media Lake) Experience with AI-driven content operations - automated metadata tagging, highlight/clip generation, content moderation, and personalization/recommendation engines for streaming and broadcast audiences. Experience with fan engagement and monetization platforms - second-screen experiences, real-time stats/data feeds, loyalty and ticketing integrations, ad-supported (AVOD/FAST) and hybrid subscription monetization models Familiarity with sports data/analytics pipelines - real-time odds and stats feeds, computer vision for player tracking, or broadcast enhancement tooling Additional acumen in a second hyperscaler platform beyond your primary (AWS, Azure, or GCP) AWS Solution Architecture level certifications Experience in delivering modern application architectures such as micro services, event driven Experience in software engineering or code development Experience with artificial intelligence (AI) solutions and deployments - including LLMs, GenAI methods (RAG, etc.), agentic frameworks (LangGraph, AutoGen, crewAI, etc.), AI workflow low code/no code tools (n8N, Copilot Studio, etc.) Experience with reviewing and/or writing statements of work (SOW) Experience and/or ability to prepare RFP/RFI response, proposals, and solutions Demonstrated comfort leading CIO/CTO and board-level presentations, executive briefing centers, and written business-case narratives that translate technical solutions into strategic outcome Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs. #LI-RJ1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.