Outpatient Supervisor, LCSW

Outpatient Supervisor, LCSW

Lead Clinical Excellence: Outpatient Supervisor, LCSW

Mental Health | OMH / CCBHC | Bronx, NYC

Step into a leadership role at CASES' Bronx Nathaniel Clinic. Oversee licensed clinicians, drive regulatory compliance, and shape high-quality outpatient care for adolescents and adults with behavioral health needs.

CASES is seeking an Outpatient Supervisor, LCSW, to provide clinical leadership at the Nathaniel Clinic, an OMH-licensed outpatient mental health program serving adolescents and adults with behavioral health needs. This role is ideal for an experienced LCSW ready to lead teams, ensure regulatory excellence, and drive high-quality outpatient clinical services within a CCBHC model.

As Outpatient Supervisor, LCSW, you will oversee licensed clinicians and work closely with the Clinic Director to support day-to-day clinical operations, staff performance, and program development. You will play a key role in maintaining clinical standards, strengthening evidence-based practice, coordinating care with co-located Alternatives to Incarceration (ATI) and Pretrial programs, and ensuring compliance with OMH, Medicaid, CCBHC, and other applicable state and local regulatory requirements.

Key Responsibilities:

• Supervise and manage a multidisciplinary care team with therapists, a substance use specialist, case manager, and a senior peer specialist providing team-based treatment, care, and supportive services in collaboration with clinic psychiatrists/PNPs and nurses.
• Support the overall clinical and administrative operations of the care team to promote integrated clinical, targeted case management, peer support, psychiatric rehabilitation, and health promotion recovery services.
• Supervise and support staff providing targeted training, professional development, coaching and supervision in person-family-centered, trauma-informed and recovery-oriented services.
• Ensure provision of evidence-based practices for youth and adults with behavioral health needs, including those involved in the juvenile justice and criminal legal system.
• Coordinate the delivery of high quality and compassionate clinical treatment and supports in accordance with NYS Office of Mental Health (OMH) Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) licensing and standards of care requirements and CCBHC Certification standards.
• Provide crisis intervention services as deemed appropriate and participate in the 24-hour emergency phone coverage on rotating basis.
• Manage a specialized caseload of clinic clients with significant elevated vulnerabilities for poor outcomes (e.g., suicide, violence).
• Participate as clinical lead for the care team in quality improvement projects to address performance and health disparities for specific client groups being served in the clinic.

Qualifications:

• New York State Licensed Clinical Social Worker or Licensed Psychologist
• 1+ year of management and clinical supervision experience
• Experience working with people involved in criminal legal system with behavioral health needs
• Previous use of an electronic health record, preferably Qualifacts, CareLogic
• Strong organizational, leadership, professional, interpersonal, and communication skills
• Spanish fluency strongly preferred

Position Details

Schedule: Full-time, MondayFriday, 9:00 AM5:00 PM

Salary: $75,000$85,000 annually

Location: 424 East 147th Street, Bronx New York 10455 (accessible by public transportation)

Work Flexibility: On-site (for roles that are 100% in-office/in-person)

Benefits

• Generous Paid Time Off: 25 days of PTO, 12 paid holidays, and a summer self-care day
• Comprehensive Benefits: $0 deductible medical plan options, robust dental and vision coverage, a 403(b)-retirement plan with up to 6% employer match, and an employer-sponsored medical reimbursement account

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people's stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

CASES is an Equal Opportunity Employer. Employment decisions are based on qualifications and merit without regard to protected status. We actively encourage applications from individuals with lived experience in the criminal legal system.

Monday - Friday, 9am to 5pm ET. 35 hours per week excluding breaks.