Adv Quality Engineer
Troy Design Manufacturing Company
Job Description
Job Description
The Advanced Quality Engineer supports the implementation, execution, and continuous improvement of the plant’s quality systems and customer-focused processes. This role ensures adherence to APQP and PPAP requirements, manages customer concerns and visits, oversees gauging and process control plans, and supports ISO-based Quality Management Systems (QMS) and customer-specific requirements.
Key Responsibilities:
Launch & APQP/PPAP Support
- Lead all Quality Engineering activities for product launches and act as the plant’s representative within the manufacturing organization.
- Prepare and maintain all APQP and PPAP documentation for new and existing part files.
- Collaborate with cross-functional teams to ensure customer requirements are understood and met.
- Obtain detailed product knowledge during development phases.
- Work with Project Engineers to ensure FMEAs are accurately completed and maintained.
- Develop Process Control Plans for assigned products.
- Support “Safe Launch” activities, including tooling buyoffs, Run at Rate events, and readiness documentation.
- Gather and archive Master Samples for new product introductions.
Product & Process Quality
- Evaluate product GD&T specifications and approve final attribute and gauging requirements.
- Participate in gage reviews, buy-off meetings, and attend all die runoffs to confirm compliance with quality specifications.
- Monitor daily product quality, perform floor audits, and ensure customer requirements are consistently met.
- Address plant floor quality issues promptly, provide professional judgement on part acceptability, and guide disposition decisions.
- Update Control Plans and FMEAs as new issues arise from customer or internal feedback.
- Implement new inspection and control methods as needed (SPC, containment, CMM checks, etc.).
- Participate in layered process audits and support QMS compliance for assigned product families.
Customer & Supplier Interface
- Serve as the direct point of contact for customer complaints and quality concerns.
- Provide timely acknowledgement and formal documentation responses for all customer issues.
- Communicate the “voice of the customer” to plant teams, clarifying key product attributes and expectations.
- Understand how each part functions within the vehicle and act as the internal subject-matter expert.
Documentation & Continuous Improvement
- Issue Product Quality Check Deviations as directed by management.
- Prepare product quality documentation (visual aids, gage instructions, quality alerts, etc.).
- Prioritize product improvement opportunities based on risk and customer impact.
- Support continuous improvement initiatives using Lean methodologies.
- Manage changes to the quality system for assigned products after launch.
Gage & Measurement Systems
- Oversee gage calibration, testing programs, process control, and related improvement activities.
- Ensure measurement systems support accurate and repeatable evaluation of product quality.
Other
- Perform additional duties as assigned to support plant goals.
Education & Qualifications:
- Bachelor’s degree in Business, Engineering, Quality, or related field preferred.
- 3–5 years of experience in a quality-related role, ideally within automotive manufacturing.
- Strong analytical and problem-solving skills with experience in root cause analysis and corrective action.
- Ability to read and interpret engineering drawings, GD&T, and customer specifications.
- Experience in manufacturing, quality, process/tooling, or shop floor supervision preferred.
- Knowledge of calibration processes and equipment.
- Working knowledge of ISO-based quality systems and audit processes.
- Strong communication skills for effective interaction with internal teams and external customers.
- Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and SharePoint.
- Ability to manage multiple tasks and prioritize appropriately.
- Ability and willingness to travel as needed.
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