Director of Human Resources

Description

WHO WE ARE

Acme Hospitality owns and operates a collection of highly acclaimed and award-winning food & beverage concepts and boutique hotels throughout California. In addition to a collection of restaurants and hotels, we create hospitality experiences that inspire people, create a sense of camaraderie, and make people happy.

MISSION & CORE VALUES

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

POSITION SUMMARY:

The role of Director of Human Resources collaborates with the Founder, President and Executive Team to develop and implement innovative HR strategies aligned with the Acme's business objectives, fostering a culture of acting with integrity, celebrating community, embracing originality and delivering excellence.

RESPONSIBILITIES:

HUMAN RESOURCES STRATEGY AND LEADERSHIP:

• Develop and drive the HR strategy
• Lead and develop a best-in-class Human Resources team and be the example of Acme leadership. Through the H.R. team ensure leadership and employees are supported on all human resources matters including employee relations, performance management, development, employment law compliance, policy interpretation, compensation and benefits.
• Analyze HR metrics and data to identify trends, areas of improvement share in a timely manner to support key business decisions
• Assess employee satisfaction through direct conversations and surveys, and implement a system to evaluate and hold managers accountable for their performance in this area

LEADER GUIDANCE:

• Provide coaching and guidance to people leaders, aligning with Acme’s values to effectively apply our people practices, on various human resources matters including employee relations, performance management, employment law compliance, policy interpretation, and compensation. Ensuring that our actions are fair and consistent.
• Conduct thorough investigations related to employee relations concerns and develop manager’s skills in the area
• Collaborate with senior leaders to address organizational challenges and drive continuous improvement acting as a trusted advisor and strategic partner

TALENT MANAGEMENT:

• Partner with business leaders to understand upcoming talent needs and develop plans to leverage internal and external talent as appropriate
• Partner closely with leaders to structure and develop their respective teams to maximize performance and employee engagement
• Own management recruiting with a continual eye to improve quality and diversity of hire, interviewer assessment skills, candidate experience and minimize agency spend.
• Develop training programs aligned with the business needs for both leaders and hourly employees
• Partner with the Executive Team and Finance leadership around headcount planning and execution.

COMPLIANCE:

• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance and minimize risk
• Maintain knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law; apply this knowledge to communicate changes in policy, practice, and resources to management.

PROGRAM DESIGN AND COMPLIANCE:

• Partner with the Human Resources Manager in developing people policies and processes and assisting with the roll out, ongoing buy-in and training of company initiatives keeping Acme Culture and Values always top of mind.
• Understand the needs of the business to build and alter policies and procedures to drive business success as well as creating consistency and compliance.
• Develop a best-in-class wage and benefit program including annual wage compression analysis, review of tipping procedures, bonus and commission structures and long-term incentives for key leaders.
• Be the thought leader to bring Acme Hospitality’s values and culture to life for both employees and candidates.
• Develop and deliver a plan for Acme Hospitality to be an Employer of Choices.

REQUIREMENT:

• 7+ years of demonstrated Human Resources Manager experience. including 2+ years HR experience in a hospitality business preferred.
• Proven ability to work independently, anticipating the needs of the business and driving your team and partners toward those objectives.
• Experience owning full cycle recruiting for management hiring
• Have strong data analysis skills, with the ability to aggregate and utilize data to support and inform business decisions.
• Strong track record in prioritizing critical work amidst competing priorities and influencing and catalyzing change management.
• Thorough knowledge of human resources practices and procedures as well as considerable knowledge of state and federal laws and regulations pertaining to human resources matters.
• Success at executing plans, follow up dealing with ambiguity and adapting to change
• Success at multi-tasking and prioritization
• Ability to communicate so that the message is clear and simple both verbally and written
• Bachelor’s degree required.
• Paylocity experience preferred.
• Bi-lingual (Spanish) a plus.
• Some travel will be required.

KEY COMPETENCIES:

• Communication Skills
• Problem Solving
• Drive for results
• Dealing with ambiguity
• Analytical Skills