Doctor's Assistant- Surgery Team

The Surgery Doctor’s Assistant provides critical support throughout the surgical process, ensuring a seamless experience for patients, clients, and the surgical team. This role demands a proactive and organized individual with a strong commitment to patient care and clinical operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client and Patient Intake and Communication:

• Room the client and patient, ensuring a smooth and professional transition to the exam room.
• Obtain the patient’s TPR/vitals and gather a brief history from the owner if not already completed.
• Collect and manage deposits from clients when necessary.

Coordination and Communication:

• Manage the client callback log to ensure each request is met timely. 
• Collaborate with the remote schedulers for patient appointments, procedures, and surgeries. 
• Assist with department patient transfers. 

Medical Record and Estimate Management:

• Initiate and maintain the doctor’s medical record for each patient, including entering the patient’s history.
• Prepare treatment or procedure estimates and ensure they are communicated to the client.

Pre- and Post-Operative Patient Care:

• Assist with patient intake and discharge instructions for post-operative care.
• Participate in rounds to know the status of hospitalized surgical patients.
• Collaborate with the Surgery Lead to ensure proper staff monitoring during sedated procedures and that post-operative care is appropriately managed for patients within the hospital.

QUALIFICATIONS:

• Proven experience in a surgical or medical setting, preferably in a specialty clinic.
• Proficiency in organizational tasks and ability to work independently in a high-paced environment.
• Excellent communication skills to collaborate effectively with the surgical team and communicate with clients.
• Detail-oriented and committed to maintaining patient safety and care.

EDUCATION/EXPERIENCE:

• High school diploma or equivalent; further education in medical services or a related field is a plus.

WORK ENVIRONMENT:

• Fast-paced surgical and clinical setting.
• Requires the ability to stand for extended periods, lift heavy objects when necessary, and perform physically demanding tasks.