Training Content Developer

Day to Day job Duties: (what this person will do on a daily/weekly basis) · Create training presentations and scripts for RTMS using provided document formatting standards for all ITIL core processeso Translate information in procedures documents into training, including scenarios· Test scenarios in RTMS’ training environment· Attend regular team and project status meetings· Submit weekly status reports documenting progressBasic Qualifications: (what are the skills required to this job with minimum years of experience on each)· Minimum 2+ years of experience using BMC Remedy ITSM applications· Excellent command of the English language· Minimum 2+ years of experience creating presentations in PowerPointTravel: No travel is anticipated, but candidate must work US hours (either 7:00 a.m. – 4:00 p.m. CT or 8:00 a.m. – 5:00 p.m. CT)Education/Certification:· Bachelor’s in Computer Science, English or Communications· ITIL Foundations certification· Training/experience using BMC Remedy ITSM applicationsNice to Have: (But not a must)· Good presentation skills· Prior experience teaching distance learning classes· Prior experience with OPAS v2 or OPAS v3Day to Day job Duties: (what this person will do on a daily/weekly basis) · Create training presentations and scripts for RTMS using provided document formatting standards for all ITIL core processeso Translate information in procedures documents into training, including scenarios· Test scenarios in RTMS’ training environment· Attend regular team and project status meetings· Submit weekly status reports documenting progressBasic Qualifications: (what are the skills required to this job with minimum years of experience on each)· Minimum 2+ years of experience using BMC Remedy ITSM applications· Excellent command of the English language· Minimum 2+ years of experience creating presentations in PowerPointTravel: No travel is anticipated, but candidate must work US hours (either 7:00 a.m. – 4:00 p.m. CT or 8:00 a.m. – 5:00 p.m. CT)Education/Certification:· Bachelor’s in Computer Science, English or Communications· ITIL Foundations certification· Training/experience using BMC Remedy ITSM applicationsNice to Have: (But not a must)· Good presentation skills· Prior experience teaching distance learning classes· Prior experience with OPAS v2 or OPAS v3Day to Day job Duties: (what this person will do on a daily/weekly basis) · Create training presentations and scripts for RTMS using provided document formatting standards for all ITIL core processeso Translate information in procedures documents into training, including scenarios· Test scenarios in RTMS’ training environment· Attend regular team and project status meetings· Submit weekly status reports documenting progressBasic Qualifications: (what are the skills required to this job with minimum years of experience on each)· Minimum 2+ years of experience using BMC Remedy ITSM applications· Excellent command of the English language· Minimum 2+ years of experience creating presentations in PowerPointTravel: No travel is anticipated, but candidate must work US hours (either 7:00 a.m. – 4:00 p.m. CT or 8:00 a.m. – 5:00 p.m. CT)Education/Certification:· Bachelor’s in Computer Science, English or Communications· ITIL Foundations certification· Training/experience using BMC Remedy ITSM applicationsNice to Have: (But not a must)· Good presentation skills· Prior experience teaching distance learning classes· Prior experience with OPAS v2 or OPAS v3Posting Date:Department: -