Business Operations Associate (January 2027 Co-op)

ABOUT US

Reframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live. Through our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction.

Our volumetric modular buildings are produced in our Billerica, MA microfactory, with a growing pipeline across North America and a new microfactory on the way. We are building a system that balances repeatability with site-responsive design, enabling homes adaptable to each site, community, and customer need. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.

We're reimagining the future of housing through a smarter and more sustainable system that empowers people to live better. Come build it with us.

WHAT WE'RE LOOKING FOR

Your mission is to help keep Reframe's office and teams running smoothly so everyone can focus on building homes. We are seeking a Business Operations Associate Co-op to join our Business Operations team on-site at FAB1, our new microfactory in Billerica, MA. Working closely with the Head of Business Operations, you'll contribute to Business Operations projects, support day-to-day office operations, help build our culture through our social program, help our Project Execution and factory teams get the supplies and logistics they need, and pitch in on admin support for the executive team. You'll see how a fast-growing climate tech company runs behind the scenes and take on more responsibility as you learn. If you're organized, proactive, eager to learn how startups work, and excited to work at a mission-driven, climate-conscious company, this is a great place to start.

KEY RESPONSIBILITIES

Business Operations and special projects

• Help with new-hire setup logistics: desks, equipment and day-one welcome

• Keep office checklists, vendor contacts and SOPs up to date

• Support Business Operations projects across IT, facilities, vendors, onboarding and internal tools, tracking project tasks and follow ups

• Research options, gather quotes and data, and summarize findings with recommendations

• Help with logistics for site days and events (for example, food for set days)

• Own a special project from start to finish, shaped around your interests, in areas such as insurance tracking, drive reorganization, vendor management, budget and spend tracking, data and reporting, or IT

Office operations at FAB1

• Support day-to-day office operations: mail, packages and deliveries, office supplies, cubbies, printers and shared spaces

• Keep conference rooms organized, stocked and ready for meetings

• Support setup for all-hands meetings and company events: room setup, AV, food and logistics

• Keep kitchen, jobsites, and supplies stocked on a regular routine, and flag anything running low

• Help finish setting up brand new office areas (furniture, supplies, signage, move-in)

• Support office branding and design: wall graphics, signage, displays and decor that make the space feel like Reframe

Culture and social program

• Help plan and run our social program: social committee, team events, gatherings, celebrations and new-hire welcomes

• Help bring the team together across the office, factory and field, and gather feedback on what people enjoy

WHAT YOU'LL GAIN

• A front-row seat at a climate tech startup building homes in a robotic microfactory, with exposure to architecture, robotics, software, factory operations and field delivery

• Direct mentorship from the Head of Business Operations, with regular 1:1s and feedback

• Real ownership of a special project you can point to on your resume

• Exposure to how a startup operates day to day: vendors, budgets, tools and cross-team coordination

• Hands-on experience with modern business tools and AI

• Time on the factory floor and at jobsites to see how the homes get built

QUALIFICATIONS

• Currently enrolled in a Massachusetts-based undergraduate program or a Massachusetts resident attending school out of state

• Eligible for a Spring 2027 co-op (January–June)

• Studying business, operations, supply chain or a related field; all majors are welcome

• Very organized and reliable; follows through without reminders

• Proactive: notices what needs doing and asks how to help

• Comfortable juggling requests from several teams and asking for help prioritizing

• Clear, friendly written and verbal communication

• Discretion with confidential company information

• Comfortable with Google Workspace and Slack; Ramp, Notion or Jira experience is a plus

• Able to work on-site in Billerica, MA most of the week (40 hours/week total), with flexibility to work from home 1–2 days per week

• Interested in learning how startups work, and excited to work at a mission-driven, climate-conscious company

• Interest in housing or manufacturing is a plus