Guest Experience Lead | On-Duty & Escalation Navigator
Hallson Hospitality Co.
Hallson Hospitality Co. seeks a Guest Communications Manager to deliver an exceptional guest experience across the portfolio. You will lead the Guest Experience Agents, coach the team, and handle escalations by phone when needed. As Manager on Duty, you will bridge communication between Guest Experience and Operations, respond to real time issues, and support Starr Piano Suites guests both on-site and remotely as required. #J-18808-Ljbffr Hallson Hospitality Co.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead | On-Duty & Escalation Navigator in Brooklyn, NY vacancy
- ...an energetic, people-first Lead, Guest Experience Ticket Booth professional to... ...skills ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED... ...Help guests book tickets and navigate their visit with ease Answer... ...empathy and professionalism De-escalate situations and turn challenges...SuggestedFull timeSeasonal workWork at officeFlexible hoursRotating shiftAfternoon shift
- BrewDog PLC is seeking a Duty Manager to lead and train our teams, welcoming customers from around the world and driving great hospitality in... ...orders and end-of-day financials. Applicants should be ready for a busy, guest-focused environment. #J-18808-Ljbffr BrewDog PLCSuggestedShift work
$13 - $14.78 per hour
Guest Experience Lead | McDonald's# Guest Experience LeadMOORE - 12TH (20926)## Job Description**Guest Experience Leader**Flexible scheduling... ...restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform...SuggestedHourly payFlexible hoursShift work- ...at UBS Arena in Elmont, NY is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service during events. As a Concessions Supervisor you will assign duties, train staff, manage labor and cash handling, resolve complaints, and ensure...SuggestedWeekly paySeasonal workFlexible hoursShift work
- ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you...SuggestedFull timePart timeLocal area
$28 per hour
...for an accommodation or an alternative application process. Guest Experience Lead (Concierge) $28.00/hr Full Time Regular Aspen, CO, US 4 days... ...at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at...Full timeContract workTemporary workPart timeSeasonal workWork at officeLocal areaFlexible hoursShift workDay shiftAfternoon shift$31.5 - $34.5 per hour
...associates. This role provides essential leadership training to ensure your and your team's success in delivering exceptional guest experiences. Benefits include competitive pay ranging from $31.5 to $34.5 per hour, flexible scheduling, free meals, and comprehensive health...Hourly payFull timeFlexible hours- ...Streaming Studio Supervisor at MGM Grand Las Vegas. You will directly lead the operation and conduct of the live games for our live... ...ongoing coaching to maintain a professional and entertaining guest experience. You will oversee staff scheduling, resolve guest complaints,...
- Le Pain Quotidien in California is hiring a Shift Lead to deliver warm, attentive guest service and lead daily operations. You will manage orders, assist... ...Brands. Ideal candidates have 3-6 months of restaurant experience, familiarity with Toast, and a flexible schedule. #J-1...Flexible hoursShift work
- Lululemon Athletica in West Des Moines, IA is seeking a Guest Experience Lead to drive exceptional in-store service and team performance. You’ll lead from the floor as part of the store leadership team, delivering technical product education and guiding daily sales to meet...Shift work
- ...oversee daily restaurant operations during assigned shifts and act as manager on duty when the Restaurant Manager is away. You'll lead front‑of‑house teams, ensure service standards, handle guest concerns, coordinate with other departments, and help maintain safety and...Shift work
- Del Frisco's Grille in Hoboken, NJ, is seeking a Restaurant General Manager to lead a premier dining destination with a focus on outstanding guest experiences, operations, and team leadership. You will drive profitability through cost control, staff development, and consistent...
- ...is seeking an Assistant Manager, Front Office to assist in planning and directing the Front Desk, Guest Service, and PBX operations, ensuring a positive guest experience. The role requires leadership, excellent communication, and the ability to manage multiple tasks in...
- lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor, build and develop a diverse team, and ensure outstanding guest experiences aligned with company values. You will partner with store leadership on hiring, coaching, and performance management...
- Panera is hiring a Catering Lead in Kentucky. In this role, you will manage catering orders... ...ensure fantastic service by assisting guests in planning events with a variety of... ...communication and organizational skills and have experience in food safety and delivery. This...Flexible hours
- The Dallas Arboretum is hiring a Lead, Guest Experience - Ticket Booth to guide a frontline team and ensure every guest interaction is welcoming and smooth. This full-time role involves both on-site ticketing and phone support in a fast-paced outdoor environment. We seek...Full time
- ...beverage team, and oversee inventory and sourcing. You will balance guest satisfaction with operational efficiency while coordinating... ...to thrive under deadline pressure, ensuring a memorable guest experience across outlets. #J-18808-Ljbffr Nemacolin Woodlands Resort
- ...seeking a Front Office Manager to oversee the front desk and guest services. You will lead a team to deliver courteous, efficient hospitality,... ...communication, leadership, and problem-solving skills, with experience in customer service or hotel-related fields. You will...
$21 - $21.25 per hour
A leading retail company in Elmhurst is looking for an Assistant Store Manager to support... ...operations and maintain high levels of guest service. The role includes developing staff... ...older, with prior retail or management experience. The position offers an hourly wage of $...Hourly pay- ...Assistant Store Manager for our Glendale, AZ location. Lead and motivate a team, drive sales, and ensure guest satisfaction in a fast-paced environment. Partner... ...bring 3+ years in retail, 2+ years of supervisory experience, and a business degree. Strong leadership and...Weekend work
- lululemon Athletica at North Star Mall Pop Up is seeking a Guest Experience Lead to drive an exceptional in-store experience and lead the floor's performance. The role includes delivering technical product education, guiding team members, and supporting sales targets with...
- Aspen Meadows Resort invites applications for a Guest Experience Lead (Concierge) to elevate the guest journey through proactive service and personalized arrangements. You will coordinate VIP arrivals, dining reservations, activities, and transportation, partnering with...
- ...in King of Prussia, PA is seeking a Store Floor Lead to inspire customers through every stage of their culinary experience. You will support the General Manager in... ...sales and operational goals, act as Manager on Duty, and deliver a best-in-class customer experience...Flexible hoursNight shift
- ...Manager for our Hardee’s locations in Kentucky. You will lead and motivate a team to deliver outstanding guest service, uphold food quality and safety standards,... ...controls. The role requires 2 years of management experience, flexible shifts, and a commitment to our service...Flexible hours
- ...Applebee’s in Elmont, NY. This role involves leading day-to-day operations, managing staff, and driving sales while ensuring excellent guest satisfaction. The ideal candidate will have 1-3+ years of restaurant management experience and strong leadership skills. The job...
$48k - $58k
JDK Management Company in Kentucky is seeking a Restaurant Manager to lead front-of-house operations, develop the team, and deliver a warm, welcoming guest experience. This role reports to the General Manager and focuses on service quality, team growth, and guest satisfaction...Flexible hours- ...International in Chesterfield, MO seeks a Front of House Supervisor to lead and coach a diverse team, ensuring top-quality service and smooth operations. You will monitor performance, address guest concerns, and collaborate across departments to maintain safety and standards...
- ...LLC is seeking a Lodging Supervisor to oversee Front Desk and Guest Services, ensuring guest questions, problems, and needs are addressed... ...supporting multiple departments. The role requires hospitality experience, strong communication, and the ability to work flexible...Flexible hoursWeekend work
- ...brand in LaGrange, KY. You will supervise and train staff, ensure guest satisfaction, and monitor daily operations to maintain quality... ...safety standards. The role requires 1-2+ years of supervisory experience in casual dining, with a focus on hands-on leadership, strong...Casual workNight shiftWeekend work
- ...and executing daily operations to deliver an exceptional NEWK'S Experience and product quality. The position emphasizes leadership, cost... ...managerial experience, strong communication skills, and a commitment to guest satisfaction. Opportunities for advancement exist within the...Hourly pay
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead | On-Duty & Escalation Navigator. Be the first to apply!

