Commercial Collections Specialist

Commercial Collections Specialist

An established and growing organization is seeking a mid-level Commercial Collections Specialist to join its Accounting team in the Galleria area of Atlanta. The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.

This is a full-time opportunity available immediately for a qualified professional with 5+ years of commercial collections experience. This position is located in the Galleria area of Atlanta in a collaborative and team-oriented office setting. This role has been created to support continued company growth and strengthen commercial accounts receivable performance.

The company offers a casual, team-focused environment with strong cross-functional collaboration and employee-focused perks. Salary- Up to $60k plus bonus.

The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment.

Key Responsibilities:

• Make high-volume collection calls and send high-volume emails to commercial customers
• Manage and reconcile business customer accounts to ensure timely payment
• Resolve billing discrepancies and payment disputes related to commercial accounts
• Partner with Sales and leadership to accelerate the commercial collection process when needed
• Support monthly billing and daily invoice processing
• Maintain detailed and accurate AR aging reports
• Participate in weekly and monthly reporting meetings
• Supervise and support the Collections Assistant
• Build and maintain strong internal and external business relationships

Qualifications:

5+ years of progressive commercial (B2B) collections or accounts receivable experience

Strong communication skills with a professional and persistent approach when working with business clients

Goal-oriented mindset with strong analytical and investigative abilities

High attention to detail and organizational skills

Experience working with ERP systems

Ability to prioritize effectively in a fast-paced environment

Bachelor's degree preferred