SENIOR CLERK

Senior Clerk - 60006941

The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Northeast Florida State Hospital (NEFSH) is a 706-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility.

Northeast Florida State Hospital is a tobacco free facility.

This is a highly responsible and professional position that will serve as a Senior Clerk. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific duties and responsibilities include:

• Independently collects and inputs data and generates computer graphics related to psychologists' process and quality indicators.
• Distributes graphics to Department staff.
• Organizes and maintains leave and attendance records for all employees assigned to the Department of Psychology in support of management excellence.
• Organizes and maintains Psychology Department's records, filing systems and inventories including psychological testing data, psychological testing forms, Psychology personnel records, and Psychology office equipment.
• Reviews and updates policy and procedures for Psychology Department, communicating administrative policies and procedures to Psychology staff.
• Screens incoming telephone calls and visitors, and refers calls to the appropriate party as necessary, in support of customer satisfaction.
• Receives, and screens incoming mail, and monitors action taken within scheduled time frame.
• Types and prepares memos, reports, minutes, and other correspondence for the Psychology Department in support of management excellence.
• Attends meetings and conferences, communicating relevant information to Psychology staff.
• Assists in Human Resources processes relevant to the department including; completion of hiring packets, separation packets and other H.R. related duties.
• Orders, tracks and maintains supply inventory for the department, including special online orders from MyFloridaMarketplace.
• Performs other relevant duties assigned by the Director of Psychology or their designee.

Knowledge, skills and abilities:

• Knowledge of general office procedures and practices.
• Knowledge of correct grammar usage.
• Knowledge of basic arithmetic.
• Ability to prepare reports and correspondence.
• Ability to plan, organize and coordinate work activities.
• Ability to develop and implement office procedures.
• Ability to follow instructions.
• Ability to review data for accuracy and completeness.
• Ability to perform basic arithmetical calculations.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum qualifications:

• Two years of secretarial or clerical work experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.
• A high school diploma or its equivalent can substitute for one year of the required work experience.

Candidate profile (application) requirements:

Candidate profile (application) must be complete in its entirety. Work history - entered with the most recent/current listed first: Any and all State of Florida jobs Any and all Florida University jobs All periods of employment Periods of unemployment Gaps 3 months or more* Education Volunteer experience Include supervisor names and phone numbers including current place of employment. *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

Benefits of working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit

Location: Macclenny, FL, US, 32063