Content Designer (UX Writer)

Job-ID: 299726Category: Technical Content DevelopmentLocation: Dublin, Co. Dublin, IrelandWorkplace: On-siteSchedule: Full timePosted: 2026-10-21Closes: 2026-11-21Content Designer (UX Writer)Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. That's why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs.Join us to do the best work of your career and make a profound impact on the Dell Technologies as a Technical Content Developeron our Product Design - ITTeamin Dublin.What you’ll achieveAs a Content Designer (UX Writer)you’llembark on thebest work of your career on a multidisciplinary design team thatdefines support experiences for millions of customers around the world.You willCollaborate with teams to develop accurate, relevant, and clear content that resonates with customers and aligns with business goalsCreate UI microcopy (such as field labels, tooltips, error messaging, helper text) that lets customers find and use online support resourcesWork with UX researchers to learn user expectations, pain points, and preferences to design content that improves customer experiences and engagement Maintain and update existing content to ensure consistency across support sites, relevance to customer needs, and alignment with strategic initiativesTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential Requirements2 to 5 years of experience in UX writing, content design, or related rolesSamples of your work or a portfolio that demonstrates your experienceProven ability to create clear, concise, and engaging content for various audiences and formatsFamiliarity with content management systemstoshape how you refine and iterate content for publishing onlineConfidence collaborating with multiple stakeholders and cross-functional teams to share your rationale for content you present for review and feedbackDesirable RequirementsWorking knowledge of how information architecture, content hierarchy, and taxonomies can be applied with contentmodels and metadata standards to provide intuitive, accessible, and user-friendly experiencesExperience analyzingpageperformance data to measure content effectiveness, identifyproblematic areas, and suggest improvements that inform content strategyHere’s our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.