Guest Reception Representative

Guest Reception Representative

Only remarkable people can create exceptional moments! Come be a part of making memories. We are looking for a Guest Reception Representative and welcome you to be a part of the Charleston team.

Hilton Grand Vacations has several properties in Charleston. It's a city that blends history, charm, and innovation. Known for its cobblestone streets, pastel antebellum homes, and a vibrant waterfront, Charleston offers a unique mix of Southern tradition and modern living. Consistently ranked among the best cities in the U.S., it boasts a thriving culinary scene, award-winning restaurants, and a culture rich with art, music, and festivals.

The city's coastal location means easy access to beautiful beaches, boating, and outdoor recreation year-round, while its walkable historic downtown provides a warm and welcoming community atmosphere. With a growing economy, top-tier schools and universities, and a quality of life that balances work and leisure, Charleston is both a destination and a place to call home.

Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest.

Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members.

Join a team where success is rewarded and growth is guaranteed. We're looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful Charleston.

Extraordinary people, exceptional benefits:

• Day 1 health benefits eligibility: Excellent health care options, including medical, dental, and vision
• Recognition programs and rewards
• Travel discounts program
• Outstanding paid vacation program and paid sick days
• Employee assistance program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee stock purchase program
• Numerous learning and advancement opportunities
• And more!

About the job:

As Sales Gallery/Guest Reception Agent you will be responsible for providing outstanding service to both our internal and external customers while supporting Sales and Marketing Departments by performing a variety of responsibilities in a smooth and consistent manner.

• Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates.
• Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
• Answer all phone calls and direct to the appropriate extension number.
• Track daily attendance and training attendance.
• Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
• Assist with extra premiums for all departments and reconciles nightly.
• Carries out all reasonable requests by management of which a team member is capable of performing.

About you:

• High school diploma or equivalent.
• Warm welcoming smile and demeanor to greet all guests and other team members.
• Previous customer service experience.
• Helpful and impeccable communication skills
• Professional appearance and friendly demeanor.
• Strong understanding of Microsoft Suite

On our own, we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.