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Customer Success Lead: Drive Escalations & VIP Deliveries

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Ashley Furniture is seeking a Local Customer Success Lead to guide agents in daily work, answer process questions, and support delivery-related activities. You will coordinate with RFC, store, delivery, and Customer Success partners to resolve issues and ensure high customer satisfaction. The role requires strong judgment, customer recovery skills, operational urgency, and ownership of customer-impacting work in a fast-paced environment. #J-18808-Ljbffr Default Brand

Vacancy posted 2 days ago
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