System Administrator

Job Title: Encompass Systems Administrator Location: Tempe, AZ Work Setup: Hybrid (3 days onsite / 2 days remote) Employment Type: Full-Time (Direct Hire) About the Role We’re looking for an experienced Encompass Systems Administrator to take ownership of a critical system transformation initiative. In this role, you’ll lead the transition to Encompass Web while improving system performance, automation, and user experience across a growing mortgage operation. This is a high-impact position where you’ll work closely with leadership and play a key role in shaping how the organization uses its loan origination system. What You’ll Do System Administration & Optimization Manage and maintain the Encompass LOS platform (with a focus on Encompass Web) Build and optimize workflows, business rules, custom forms, and automation Support the full loan lifecycle from application to closing Configure loan programs, pricing, and rate lock policies Maintain document automation and eFolder structures Manage user access, roles, and system security Lead and support migration from Encompass Desktop to Encompass Web Configure web-based workflows and system enhancements Test and validate system functionality before rollout Integrations & Support Manage integrations with third-party tools (credit, compliance, document services, etc.) Troubleshoot APIs, plugins, and system issues Provide user support and create training materials Compliance & Reporting Ensure system setup aligns with mortgage regulations (TRID, HMDA, ECOA, RESPA) Build reports and dashboards for leadership Support regulatory data collection and reporting What You Bring 3+ years of Encompass LOS administration experience Hands-on experience with Encompass Web Strong knowledge of workflows, business rules, and system configuration Solid understanding of the mortgage loan lifecycle Experience with integrations, APIs, or plugins Knowledge of mortgage compliance regulations Nice to Have Encompass Administrator Certification 5+ years in the mortgage industry Experience supporting multi-branch or multi-state operations Advanced experience with Encompass Web customization What’s in It for You Competitive salary ($85K–$105K) Flexible PTO 401(k) Medical, dental, and vision coverage Company-paid life insurance Why This Role? If you enjoy owning systems, driving improvements, and leading impactful projects, this role gives you the opportunity to make a real difference—especially in a major platform migration to Encompass Web. #J-18808-Ljbffr