Senior BSA & QA Lead for AI/Genesys, Remote
Eightelevengroup
Columbus, OH
- Remote job
Brooksource is seeking a Senior Business Systems Analyst and Testing Lead for a remote contract role supporting an Agentic AI contact center program. You will own requirements gathering, test strategy, and UAT across cross-functional teams including Product, Architecture, Fraud, and AI vendors. The ideal candidate has 5+ years of BSA/QA leadership, deep data platform skills, and experience with Genesys Cloud and conversational AI testing. Banking/fraud domain familiarity is a plus. #J-18808-Ljbffr Eightelevengroup
Vacancy posted 4 days ago
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