SALES

Job Description

Job Description

Agren Appliance is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With seven showrooms across the state and a reputation built on trust and service, we continue to grow by putting our customers and employees first. Our company culture is built on integrity, teamwork, and personal growth — and we’re always looking for motivated individuals to join our close-knit team.

As a Sales Associate, you will play a critical role by helping customers select products and make purchases, and by providing top-tier customer service. We are willing to train candidates who are reliable, organized, and eager to learn.  

What We Offer: 

• Pay: Hourly; then moves to commission in six months 
• Health, Dental, Short- and Long-term Disability, Critical Illness, and Accident insurance
• Life Insurance
• 401 (k) with Company match
• Paid time off and paid Holidays
• Employee Discounts

Schedule: Monday through Friday, 9 am- 6 pm, Saturday, 9 am-4 pm

Position: Sales – Non-exempt

Position Reports to: Store Manager

Job Purpose Summary : Represent Agren’s products and provide exemplary customer service.

Key Responsibilities and Accountabilities:

• Customer service – assist customers in purchasing decisions, answer questions, find solutions to their concerns, process credit applications, process returns and refunds
• Stay up-to-date on products, availability, function, pricing, and rebates offered
• Educate customers on the warranty program
• Follow through on customer orders – ensure timely delivery
• Monitor sales floor inventory
• Set up floor models
• Provide specs to contractors and customers 
• Opening and closing of retail store operations
• Ensure pricing integrity with timely price changes
• Assist in maintaining a clean and organized workstation and sales floor
• Communicate through various methods-telephone, email, in-person
• Position requires excellent attendance and punctuality to ensure great customer service
• Must work as part of a team, assisting other salespeople, as well as other departments, thereby ensuring a great experience for our customers

Physical Requirements:

• Must be able to remain in a stationary position 30% of the time
• Frequently move about to assist customers, assess inventory
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The person in this position frequently communicates with customers and other employees
• Occasionally moves appliances, office supplies, and equipment, with assistance if needed, weighing as much as 250 lbs.
• Occasional bending, kneeling, twisting, and gripping 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.