Veterinary Client Service Representative

MedVetis is a fast‑growing emergency and specialty provider with practices nationwide. We provide advanced medical treatments and innovations, including chemotherapy, radiation, cardiac ablation, glaucoma care, physical rehabilitation, dermatology, and more. We are looking for collaborative and driven people to join our clinical team. Proposed work schedule: Sunday 10:00 am–10:00 pm, Wednesday 2:00 pm–2:00 am, Friday 8:00 am–8:00 pm. What you’ll do: Greet and check‑in clients. Answer telephones and transfer calls. Escort clients and their pets to exam rooms. Manage medical records, charts, reports, and correspondence. Discuss payment options and process payments. Maintain a neat and clean lobby. Who you are: Ability to remain composed in stressful and emotional situations. Excellent verbal and written communication skills. Excellent client service skills and phone etiquette. Attention to detail, self‑motivation, and the ability to work successfully as part of a team and autonomously. Sense of urgency within a fast‑paced environment. Some flexibility with work hours and ability to work additional hours when necessary. Critical‑thinking skills and ability to anticipate needs inter‑ and intra‑departmentally. General computer competency, including Microsoft Word and Excel. Previous experience in a veterinary setting (preferred). Perks and Benefits include: Strong career growth and personal development opportunities. Comprehensive health benefits. Vision and dental coverage. HSA, FSA, and independent care spending accounts. 401(k) with employer match. Paid time off (PTO). Shift differentials and on‑call pay. Uniform allowance. Employee pet discounts and pet insurance. Elective short‑term disability, life and accident insurance, and company‑paid long‑term disability. Continuing education opportunities and assistance program. MedVetis is an equal‑opportunity employer. We are also a drug‑free organization; employment depends on passing a drug screen and background check. MedVet does not accept unsolicited resumes from third‑party recruiters. #J-18808-Ljbffr