Case Manager

Case Manager

POSITION OVERVIEW:
The Case Manager works with children and adolescents in the community residence and is responsible for the supervision, care and skill building related to the youth’s individual service and treatment plans. The Case Manager serves as a positive role model while providing therapeutic support, trauma informed care and supervision. 

KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):

• In collaboration with the director, interview and assess youth and their families in the matching process that are referred to the community residence.
• Will perform the necessary assessments and documentation associated with the intake process to complete the admission of youth to the program.
• Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program.
• Engage with family and other support systems on a weekly and as needed basis.
• Develop culturally affirming, trauma informed, individualized service plan for each youth in the program in collaboration with them, their families/resources, school, outpatient mental health providers and other community providers.
• Complete assessments to identify client strengths, behavioral health needs, recommend services and interventions to meet the client needs.
• Provide the clinical coordination of services and after care as required.
• Provide crisis intervention.
• Work collaboratively as a member of an interdisciplinary therapeutic team.
• Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies to coordinate care
• Perform these services in the community residence, family/resource’s home, community and via telehealth (when applicable).
• Participate in clinical treatment team meetings, staff meetings, trainings, and supervision.
• Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources
• Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
• The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered
• Responsible for the day-to-day care of the youth in the program including but not limited to assisting youth maintain their personal hygiene, social guidance, use of leisure time, food planning and preparation.
• Develop, supervise and implement therapeutic recreational activities.
• Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. ***Unusual and crisis oriented behaviors must be reported live to a supervisor immediately. 
• Assist in maintaining a safe and clean environment.
• Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning.
• Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth.
• Perform these services in the community residence, family/resource’s home, community and via telehealth (when applicable).
• The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered
• Additional duties as assigned.

ADDITIONAL FUNCTIONS MAY INCLUDE (List additional functions needed to reach goals):

• Must be willing to work evening and weekend shifts as needed as of the enhanced model to provide additional support and supervision during peak hours.
• Must attend, participate and successfully complete the Therapeutic Crisis Intervention (TCI) certification and recertifications.
• Must attend and participate in the ongoing training and consultation of the evidenced based model utilized within the program.
• Provide supervision of youth and oversight of the program.

EDUCATIONAL /TRAINING REQUIRED: 

• Bachelor’s Degree required/Master's degree in Human Services or related field preferred.
• A valid driver’s license is required to meet all insurance requirements.
• Experience in case management or residential treatment highly preferred.

CORE COMPETENCIES for the position include:

• Excellent engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team

COMPUTER SKILLS REQUIRED:

• Ability to utilize an electronic health record and Microsoft Office

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):

• Bilingual Spanish/English a plus
• Verbal and communication skills
• Ability to work as a team player

SALARY: $27.47 an hour

 

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