Sr./Staff Engineer, Agent Handler

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.

Our platform offers two core products: Merge for Product, and Merge for Workforce. Merge for Product enables teams to ship AI features and integrations at massive scale. Merge for Workforce helps engineering teams govern AI access at the company level. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.

Who are we looking for?

Merge is looking for a driven Sr/Staff Engineer, Agent Handler to build the next generation of Merge through externally facing, AI-native products powered by large language models, while also owning the foundational systems that enable AI-driven features and operational leverage across the company. You’ll guide a high-impact team through fast-moving problem spaces, partnering closely with product, design, and go-to-market to turn cutting-edge AI into real customer and business value.

What you will do:

• Lead and foster a culture of innovation, experimentation, and technical rigor

• Define and execute the roadmap for AI-driven products and internal tooling to improve integration development, monitoring, and automation

• Collaborate with product, design, and engineering teams to build intelligent, user-facing tools that differentiate Merge’s platform

• Ensure AI models and systems are deployed with scalability, performance, and security in mind

The Ideal candidate will have: 

• 1+ years leading engineers and technical projects, with previous 7 - 10+ years of IC experience in software or ML/AI systems

• Strong track record of leading teams building AI-powered products, ML platforms, or data-intensive applications

• Familiarity with technologies and frameworks such as Python, Django, React, Postgres, AWS, and ML/AI libraries

• Product-minded engineering leader who can balance research/experimentation with shipping high-impact features

• Strong collaborator able to align AI-driven initiatives with broader company and customer goals

Compensation

• The cash compensation range for this role is $200,000-$245,000

• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package

Merge on the Rise: 

Benefits

• Unlimited PTO + 10 company holidays

• 100% covered health, vision, and dental insurance

• 401K Plan

• Free dinner when working past 7pm

• Annual company offsites   and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley