Sr. Quality Assurance Analyst

Senior Quality Assurance Analyst Senior Quality Assurance Analyst tests and quality‑assures enterprise applications developed by the Development Department using systematic quality assurance techniques. The Senior QA Analyst is an integral part of the QA Team, providing guidance to staff on approaching QA and on using and improving the department's QA processes. The Senior QA Analyst will also take the lead in large‑scale projects to improve the overall quality of the product, departmental procedures, processes, and the company. Hybrid Work Policy Employees in this role are expected to work onsite at the Plano, TX or Lakewood, CO office at least three days per week. We are not considering candidates who require any visa sponsorship for this position. This is a budgetary decision and due to the significant talent available currently who do not require such sponsorship. This role requires the candidate to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements. Location Plano, Texas | Lakewood, Colorado Travel 0–5% Responsibilities Test and validate program modules of moderate to high complexity to meet specifications and procedures standards. Conduct thorough and accurate testing of client/server and web-based applications. Document software defects in the issue‑tracking system and proactively communicate with software developers. Validate all written documentation for assignments for accuracy and completion. Validate software releases of moderate to high complexity prior to distribution. Execute on automated test scripts and evaluate. Create and maintain test plans and test cases of moderate to high complexity for all testing assignments. May assist in certifying a product release for all testing assignments. Provide guidance to new and existing staff in developing QA skills. Train QA staff when new processes are introduced to ensure consistency throughout the department. May participate in agile scrum meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined. May participate to identify opportunities for automating test scripts and assist in the creation of automated test scripts and evaluation, execute and maintain them. Adhere to and proactively develop QA standards and procedures. Identify new procedures, methods and/or tools to improve the efficiency of the QA process. Assist in the design and requirements for new products. Work with QA Automation Engineer to create new test scripts and to develop solid test frameworks. Provide analysis and consulting support for development and support employees. Perform API testing with REST and SOAP tools, and validate backend integrations. Execute and analyze performance and stress testing to assess system scalability and stability. Support security testing efforts by validating fixes, identifying regressions, and assisting with vulnerability verification. Validate application compliance with accessibility standards (WCAG 2.x) and document gaps and risks. Qualifications Bachelor's degree or higher in Computer Science, Management Information Science, or Business. Equivalent work experience may substitute for the degree requirement. Typically 5+ years of experience in software quality assurance, including testing complex applications in agile environments. Strong analytical and problem‑solving skills involving sound decision‑making and effective resolutions. Strong understanding of QA testing methodologies and practices preferred. Familiarity with basic coding and/or scripting is required. Strong knowledge and experience with the full lifecycle of software development. Keen attention to detail. Strong planning and organizational skills involving the ability to manage multiple work streams effectively. Strong time management skills with proven track record of delivering successful results. Strong interpersonal and communication skills involving the ability to communicate verbally and in writing, technical and non‑technical information. Solid knowledge and experience with relational databases, including solid knowledge and understanding of SQL and query writing. Experience with enterprise or government software platforms preferred. Proficient with Microsoft Office. Ability to work independently as well as collaborate in a team. Ability to maintain a test environment effectively with regard to products, tools, data, and related aspects. Previous experience leading and providing direction for large‑scale projects. Previous experience developing and mentoring employees. Ability to be effective in a fast‑paced environment. Must be able to travel occasionally. State‑Specific Salary Range Disclosure Requirements Salary will generally fall between $56,648 - $96,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Taking Care of You & Your Family Your health and well‑being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. #J-18808-Ljbffr