Korean Speaking Front Office Associate

Job Description

Job Description

About the Role:

Join Unicare Surgery Center Inc as a Korean Speaking Front Office Associate, where you'll be the first point of contact for our diverse patients. We are looking for a friendly and organized individual to help create a welcoming environment in our Anaheim, CA location.

Responsibilities:

• Greet and assist patients in both Korean and English at the front desk.
• Manage appointment scheduling and patient inquiries efficiently.
• Handle patient check-in and check-out processes smoothly.
• Maintain accurate patient records and ensure confidentiality.
• Coordinate with medical staff to facilitate patient flow.
• Provide information about services and procedures to patients.
• Assist with insurance verification and billing inquiries.
• Support administrative tasks to ensure the office runs efficiently.

Requirements:

• Fluency in Korean and English is required.
• Previous experience in a front office or customer service role is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using office equipment and software.
• Ability to work in a fast-paced environment.
• High school diploma or equivalent; additional qualifications are a plus.
• Positive attitude and a commitment to patient care.

About Us:

Unicare Surgery Center Inc has been dedicated to providing quality surgical care for our community for over a decade. Our patients love us for our compassionate staff and state-of-the-art facilities, while our employees appreciate the supportive work environment and opportunities for growth.