Knowledge Engineer & KBA Developer for Government IT
Empower AI
Empower AI is seeking a Knowledge Engineer / KBA Developer to support the Department of State with KM resources and IT service delivery across the enterprise. You will develop and maintain KBAs, align SOPs with ITIL and DoS standards, and create user guides for common IT tasks. The role involves documenting systems, keeping governance materials up to date, and producing orientation materials for new KM tool users. #J-18808-Ljbffr Empower AI
Vacancy posted 2 days ago
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