Lead Commercial HVAC-R Service Manager

Job Description

Job Description

Lead Commercial HVAC-R Service Manager – Leadership & Technical Operations at Mechanical Group

Job Overview

• Company: Mechanical Group
• Salary/Pay Rate: $130,000 Base Salary + Up to $20,000 Annual Performance Bonus (Paid Quarterly)
• Location: Lakeway, TX (Austin Metro)
• Job/Employment Type: Full Time
• Schedule: Monday – Friday (Weekend technical support as needed)
• Project Scope: Commercial and Industrial General Construction & Mechanical Services
• Mandatory Licenses & Certifications: EPA 608 Universal Certification

The Opportunity

You will serve as the hands-on operational leader overseeing commercial and industrial HVAC-R service operations for Mechanical Group across the Southwest region. This high-impact role balances office operational management with active field presence, allowing you to mentor field technicians, maintain quality assurance standards, and drive divisional profitability. Working directly alongside executive leadership, you will build and scale a premier mechanical service division within a high-performance general contracting company.

How You Will Make an Impact

• Lead all day-to-day commercial and industrial HVAC-R service operations, scheduling, and field deployment.
• Supervise, coach, and develop a team of specialized commercial HVAC-R service technicians.
• Spend approximately 20% of your time in the field conducting job walks, quality control inspections, ride-alongs, and key client visits.
• Provide advanced technical guidance and troubleshooting support for complex commercial refrigeration, chillers, rack systems, and packaged HVAC units.
• Review service estimates, job costing, work orders, and overall divisional profitability.
• Maintain strong client relationships through professional communication and swift resolution of service escalation issues.
• Monitor technician productivity, safety adherence, and hold the team accountable to core operational KPIs.
• Ensure strict compliance with Nevada/OSHA safety standards and company quality guidelines across all jobsites.
• Provide escalation support after hours or during weekends when critical commercial clients experience urgent mechanical issues.

Required Qualifications & Experience

• EPA 608 Certification (Universal preferred).
• Minimum of 8 years of hands-on commercial or industrial HVAC-R field experience.
• Proven supervisory or leadership experience managing commercial HVAC service technicians.
• Deep technical knowledge of commercial HVAC-R equipment with the ability to diagnose, troubleshoot, and guide technicians on complex failures.
• Experience managing service estimates, job costing, technician dispatch scheduling, and work order workflows.
• Valid driver’s license with a clean, insurable driving record.
• Willingness to spend approximately 20% of the workweek active on commercial jobsites.

Preferred Qualifications & Experience

• Specialized experience with commercial refrigeration, central chillers, rack systems, or industrial mechanical infrastructure.
• Hands-on familiarity with ServiceTitan, Procore, or similar field service and construction management software platforms.
• Deep familiarity with the Southwest commercial construction and mechanical service market.
• Advanced mechanical certifications or trade school credentials.

Compensation & Benefits

• Base salary of $130,000 per year plus up to $20,000 in annual performance bonuses (paid quarterly based on KPI achievements).
• Company-provided Ford F-250 service vehicle.
• 100% employer-paid health insurance coverage for employees and their families.
• Comprehensive Dental, Vision, and Life Insurance options.
• Paid holidays, paid vacation, and paid sick time off.
• Company-issued phone, tablet, uniforms, and a personal tool replacement program.
• Fully paid technical training, ongoing professional development, and relocation assistance options available.

About Us

Founded on craftsmanship, collaboration, and accountability, Mechanical Group is a trusted general contractor specializing in commercial and industrial construction throughout the Southwest. Based in Las Vegas, we are known for our high-performance culture, strong client relationships, and commitment to delivering quality projects. Our team operates with a tight-knit, family-oriented approach where every role contributes to the company’s success. At Mechanical Group, we invest in our people and provide opportunities for long-term career growth in the construction industry.

Mechanical Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.