Programs Manager

Programs Manager

Positions in this job family are assigned responsibilities involving the direction or supervision of programs related to the delivery of agency services on a statewide basis. This includes the supervision of professional level staff in providing a variety of services and assistance to eligible clients, responsibility for a work unit of a division or a single program area, assisting in directing a major multifunctional program or unit, or overall responsibility for major program activities involving the principle operations of the agency. Positions in this job family are assigned responsibilities involving providing direction and guidance for program services or operations, and coordinating program functions and activities within an agency division or unit.

The functions performed in this job family will vary by level, unit and organization, but may include the following:

• Manages a major agency unit, section, division, or program; directs and supervises professional level staff in the completion of assigned functions and activities.
• Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services.
• Directs studies of needs; reviews and analyzes information from studies and projects for immediate and long-range program development; advises subordinate program staff and other interested groups of the proper interpretation and application of agency rules and policies.
• Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of service; develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units.
• Develops and maintains sound personnel policies and practices.
• Develop and maintain participant workforce database systems.
• Manage physician program participation including requesting recipient payments, invoicing sponsors, recording and maintaining participant and program data records; monitoring participants in obligated practice; and maintaining current and accurate records of program service obligations.
• Provide leadership with feedback, reports and information to evaluate physician programs for effectiveness and ensure accountability for operations and policy implementation.
• Collaborate with other agency partners.

Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. At this level employees are assigned responsibilities related to direct supervisory responsibility over a professional level staff; responsibility for assessing program staffing needs, conducting local on-site staff meetings and training to provide information about program policies and procedures, counseling with local officials about needs and problems at the local level, developing and coordinating community, stakeholder, or partner outreach for the program, and initiating corrective actions concerning program procedures and staff management.

Education and Experience required at this level consists of a Master's degree and one year of professional experience; or a bachelor's degree and two years of professional experience; or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.

Knowledge, Skills, and Abilities required at this level include knowledge of agency policies and procedures; of all state and federal legislation related to assigned agency programs; and of supervisory principles and practices. Ability is required to supervise and evaluate personnel and program performance; to communicate effectively, both orally and in writing; to interpret and apply policy material; and to maintain effective working relationships with others.

Some positions will require that applicants be willing and able to perform all job-related travel.

Some positions with the Department of Rehabilitation Services require proficiency in American Sign Language.

Some positions with the Department of Rehabilitation Services require that applicants are eligible to sit for certification specific to the professional job duties such as Certified Rehabilitation Counselor (CRC), Certified Vocational Evaluator (CVE), Professional Vocational Evaluator (PVE), or Licensed Professional Counselor (LPC) examination.

Some positions within the Oklahoma Department of Agriculture, Food and Forestry may require education and/or experience in the production, processing and/or wholesale marketing of agricultural products.

The Department of Mental Health may require a degree in psychology, social work, sociology, or public health.

The Oklahoma State Bureau of Investigation (OSBI) has determined that some positions in this job family are safety sensitive as defined by 63 O.S. § 427.8.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.