AP Vendor Relations Clerk

AP Vendor Relations Clerk

Framingham, Massachusetts, United States

AP Vendor Relations needs 5+ years experience

AP Vendor Relation requires:

Oracle financials

ServiceNow

Analysis experience (ability to look at datasets and be able to tell stories)

Moderate Excel competency required to digest, analyze, reconcile, and manipulate large amounts of data (required)

Excellent customer service required - Customer first mentality with a high level of patience

Committed to building strong relationships with internal customers and vendors

Strong time management and prioritization skills, holding self and others accountable for their deliverables

Sense of urgency when following up on open issues, understanding when it's necessary to escalate an issue to management

Excellent listening and communication skills, both written and verbal

Must have the ability to listen to or read requests coming from the business and interpret exactly what is needed, asking clarifying questions rather than making assumptions, so the request can be fulfilled without multiple cycles

AP Vendor Relation duties:

Submit IT equipment orders for procurement

Collaborate with vendors to ensure we have transparency across all equipment purchases

Provide internal customers with updates on their equipment orders

Analyze equipment purchase data received from vendors to remediate mismatch errors using Excel reports

Normalization of large amounts of data in Excel

Monitor vendor ticket queues to ensure adherence to contracted SLAs