Line Leader

About the RoleAt Mighty Quinn's, a Wonder restaurant, our Line Leaders play a key role in delivering exceptional food and hospitality. As a Line Leader, you'll help oversee day-to-day service by supporting food quality, maintaining an organized service line, and ensuring every guest receives a welcoming and efficient experience. You'll lead by example, assisting with guest interactions while supporting Front of House operations to execute successful service throughout each shift.While Line Leaders are among our most experienced Front of House team members, this role is intended to provide operational support and leadership through example and does not include direct supervision or management of other team members.Role DetailsPay Rate $18.00 per hour plus tips post-training periodTraining Pay Rate: $20.00 per hourTraining time period of 4 weeksJob Location: MQ Forest HillsPosition Type: Full-time & Part-timeWhy You'll Love Working HereFree meal during shiftEmployee DiscountPaid time off (PTO)1.5x Pay on Company HolidaysMedical, Dental, and Vision Insurance100% Employer-Paid Life Insurance401(k) Retirement PlanEmployer Health Savings Account (HSA) MatchEmployee StockReal opportunities to grow into a General Manager roleBe part of a fast-growing, stable company with new opportunities opening every weekNote: Some of our benefits vary by state and depend on the number of hours you work.ResponsibilitiesAssist in completing all Shift Duties (as listed below) and ensure that all tasks have been executed properly and in compliance with all Mighty Quinn’s rulesProvide support to the FOH Team Members by regularly assisting Cutters, Sides, Cashiers, and Expeditors to ensure successful serviceOccasionally assist BOH staff with certain tasks, where necessary for successful execution of serviceCover open shifts and/or step in to work on the line, where necessaryMonitor FOH staff performance and ensure compliance with all Mighty Quinn’s rules, where necessaryPerform any and all other tasks customarily required of a FOH line leaderA willing attitude to go above and beyond in order to please all of our guests.Able to work well with co-workers in a way that builds effective team spirit.Note: In the General Manager’s absence, a Line Leader may administer employee break periods and manage early cuts. Under no circumstances may a Line Leader issue a write-up, discipline an employee, or otherwise take any employment action against another employee for purposes of enforcing our disciplinary policies.Shift DutiesLine Leaders will be responsible for assisting FOH Team Members in completing certain shift duties, which include, but are not limited to, the following:Opening DutiesRemoving all chairs from the tablesMaking sure all of the tables are clean, and chairs and neatly arrangedFill BBQ Growlers and place on all tables. (One bottle for every 4 chairs)Making sure the garbage receptacles are clean and empty (and stainless tops are in place)Making sure all glass is clean: doors, windows, and sneeze guardEnsure cleanliness of the back wall outside of the kitchen door near the bathroomsMake sure bathrooms are clean and stocked properlyFill soda machine with iceSet up Soda Station and Beer TapsBrew Tea: 5 Tea bags per brew and set up simple syrupsTurn on Hot and Cold Holding Tables and set up accordinglyStock sides lowboy and make back-ups for the daySet up sani-bucketsFill cabinet underneath beer taps with folded napkinsSet Up Kitchen, including 2 oz. cups and lidsStock bottles of wine and wine cupsMake sure fry cups are ready for calling near the kitchen windowMake sure all paper goods, containers, utensils, etc. on the line and register are stocked and ready for the day as well as back-ups in case you run out during your shiftSet up trays, including backups and prepare paper liners for the dayStock extra serving utensils in case the ones on the line get dirtyClosing DutiesPut chairs up on tablesSweep floors including front vestibule and wood roomMop restaurant floor with blue mopEmpty and replace garbage cans, clean stainless tops with hot soapy water and sanitize. Bring all dirty trays to washerFully clean glass: doors, windows, sneeze guards etcRestock Entire line and register area as well as back-ups underneathClean kitchen window door, and surrounding walls with hot soapy water and sanitizeClean drink cooler with hot soapy water and sanitize. Do not forget to clean glass, handles, sides and check bottom for spills and clean if necessary. Restock for following dayWrap left over ketchup and leave in fridge for next day and send holder and pump to dish washerRemove/melt extra ice from soda machine and soak nozzles overnight in hot water. Remove back grate and drain and bring to dishwasher. Fully clean machine, including the metal taps and sides. Wrap taps with saranClean back up fridge inside and out including handles. Restock for following dayMake back-ups for next dayPut all sides in clean pans/wrap/date/refrigerateFilly clean all stainless surfacesRemove grates from drains and clean. Clean drains with hot soapy water, pour bleach water down drains and wipe down with sanitizerClean hand sinks with hot soapy water and pour bleach water down drain. Fill c-foldsWipe I-Pad screens with wet nap to remove greaseClean wall and ledge of window near the smoker behind the cutting stationWhen everything is finished, bring towels to backEvery team member is responsible for these duties before, during, and after their shift, and Line Leaders should be involved to the extent required at each location. Remember, customers come first, so if you notice that an employee is unable to get any of these duties completed, as a Line Leader, it falls to you to make sure it gets done!Note: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.QualificationsAt least 1 year of experience in a fast-paced kitchen or customer-facing roleAbility to work with speed, accuracy, and strong attention to detailSolid organization, clear verbal communication, and ability to follow directionsTeam-oriented with basic knowledge of food safety and sanitation practicesWillingness to learn multiple stations and cross-trainRequirementsMust be 21 years old and legally authorized to work in the USMust be able to lift 50 poundsMust be able to stand for a full shift while workingAbility to frequently bend, stoop, kneel, crouch, reach, and liftMust have weekend availabilityFood Handler Certification (or willingness to obtain) if required by State, County or Local Health Departments*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)The interview will take place at Mighty Quinn's Barbeque.About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.Wonder uses an AEDT in its hiring process. Click here for more information.At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. #J-18808-Ljbffr