General Manager

At Devon Self Storage, you get the best of both worlds: a customer‑focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long‑term careers not just jobs. We currently have an exciting opportunity for a Full‑Time General Manager based in our store located at (128 Delsea Dr S, Clayton, NJ 08312) . As a General Manager you’ll be the face of the store and the engine behind its success. You’ll lead daily operations, drive sales growth, create an amazing customer experience and mentor your team. This role is ideal for someone who is passionate about customer service, energized by sales, enthusiastic about leadership, and eager to keep learning. Lead The Business Oversee daily store operations, including opening, closing, and securing the facility. Drive sales performance through rentals, protection plans, and other merchandise. Maintain compliance, safety standards and operational excellence. Resolve customer escalations in a professional, efficient and timely manner. Serve & Support Customers Build and maintain long‑lasting customer relationships by helping customers find the right storage solutions. Deliver a personalized, high‑touch customer experience. Process payments, balance receipts and complete bank deposit drops. Coach, train and mentor the property’s Assistant General Manager. Help your team to meet or exceed key performance indicators (KPIs). Train staff on compliance, safety policies and procedures. Own the Details Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner. Partner with the auction vendor and Regional Director throughout the complete auction process—from notices and collections to buyer payouts and preparing units for new tenants. Property & Facility Requirements Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and opening and closing storage doors. Tasks that require lifting 30+ lbs. Light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other landscaping duties. Qualifications High School Diploma or Equivalent. Ability to lift 30+ lbs. Strong customer service skills and communication required. Proven ability to work independently when needed and follow through on assignments. Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites. Strong ability to manage multiple tasks simultaneously. Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook. Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards. Benefits Medical/Dental/Vision insurance (PPO). Participation in the company 401(k) plan with a company match. Vacation time, nine paid holidays, three floating holidays per year. Sick time. Company‑paid life insurance equaling your annual base salary. Company‑paid short‑term and long‑term disability. Hourly Pay Range: $19.00 - $23.27 hourly (Eligibility to participate in the company incentive bonus program). Availability: Monday–Saturday with a flexible schedule. Competitive hourly pay and uncapped monthly performance‑based bonus. Growth opportunities. A schedule that operates outside of traditional retail hours, supporting work‑life balance. We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes. We are an E‑Verify employer. We are a drug‑free workplace. Pre‑employment background checks and drug screening are performed on all new hires, in accordance with applicable laws and regulations. #J-18808-Ljbffr