Inbound Educational Call Center (Full-Time - Remote)

Job Title: Inbound Contact Center Representative – Remote – Houston, TXLocation: Remote (work from home)Job Type: Full-timeSalary: $15.00 - $16.00 per hourEducation Level: High SchoolAbout the OpportunityEnsure a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations.Follow contact center scripts when speaking with clients.Build positive rapport with clients of differing personality types.Remain polite and professional during all interactions.Keep records of all conversations in our call center system.Meet personal and team qualitative and quantitative service targets.Participate in initial and ongoing training to maintain up-to-date knowledge of our services.Work EnvironmentRemote position – work from the comfort of your home.Varied shifts including morning, evening, and weekend.Full-time schedule required.Two weekday evening shifts per month (2:00 PM-10:30 PM).Two Saturday shifts per month (9:00 AM-5:30 PM).Sunday shifts as needed (10:00 AM – 3:00 PM).BenefitsBase hourly rate plus performance-based pay incentives – no cap on commissions.Bi-weekly pay with direct deposit.Set schedule.Comprehensive benefits plan for full-time employees: medical, dental, 401(k).Paid on-the-job training.Professional and upbeat setting with a supportive and motivating team.QualificationsExcellent communication and interpersonal skills (conversational, articulate, engaging).Reliable and dependable work habits.Goal-oriented with a healthy competitive spirit.Strong attention to detail, dependability, and follow through.Self-motivated, positive attitude, and a love for hard work.Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer.Previous sales or customer service experience, a plus but not required.Bilingual (Spanish/English) a plus.High school diploma or GED.Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!For more information, visit