Remote SaaS Customer Advocate & Onboarding
Paradigm
LollyLaw is seeking a Customer Support Specialist to advocate for our clients and help law firms achieve positive outcomes. You will handle inquiries via chat, email, and phone, diagnose issues, and onboard new customers with training calls and check-ins.
The ideal candidate has 1–2 years in customer support, SaaS experience, strong communication, problem solving, and the ability to work independently or with a team. Experience in legal or consulting industries is a plus.
#J-18808-LjbffrVacancy posted more than 2 months ago
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