Host/Patient Dining

Host / Patient Dining – HCA Healthcare Location: Pasadena, TX Department: Food & Nutrition Services / Patient Dining Position: Host / Patient Dining Must be available Sunday thru Saturday- (must have Food Handlers Certificate) 12 hour shifts, they try to give them every other weekend off but not promised 7:30am-7:30pm Monday thru Friday 8:30am-4:30pm Saturday and Sunday NOTE: This position has ALOT of walking and climbing stairs Position Summary The Host / Patient Dining team member provides friendly and professional meal service to hospital patients. This position works closely with patients, nursing staff, and the Food & Nutrition Services team to ensure meals are delivered accurately, safely, and on time. This role requires excellent customer service, attention to detail, and the ability to work in a fast-paced healthcare environment. Essential Duties & Responsibilities Deliver patient meal trays to hospital rooms in a courteous and professional manner. Pick up meal trays after service and return them to the appropriate area. Verify patient names, room numbers, meal tickets, and tray accuracy before delivery. Assist patients with menu selections and meal requests when required. Follow established procedures for special diets and dietary restrictions. Communicate patient meal concerns or special requests to the appropriate dietary or nursing staff. Prepare and organize trays, beverages, condiments, utensils, and other meal-service items. Maintain cleanliness and sanitation of tray carts, workstations, and assigned areas. Follow proper handwashing, food-safety, sanitation, and infection-control procedures. Provide excellent customer service to patients, visitors, nurses, and hospital staff. Maintain patient privacy and professionalism at all times. Assist with stocking supplies and general Food & Nutrition Service duties as needed. Follow hospital policies, safety procedures, and department standards. Qualifications Previous customer service, food service, hospitality, restaurant, or healthcare experience preferred. Hospital or patient dining experience is a plus. Strong communication and customer-service skills. Ability to communicate professionally and compassionately with patients. Ability to read meal tickets, patient information, and basic dietary instructions accurately. Must be comfortable entering patient rooms and interacting with patients and healthcare staff. Ability to stand and walk for extended periods and push meal carts throughout the facility. Must be dependable and maintain consistent attendance. Must be willing to comply with required background screening and facility health and safety requirements. Ideal Candidate The ideal candidate is friendly, dependable, professional, and customer-service focused . They should be comfortable interacting directly with patients and understand that accuracy is extremely important when delivering meals in a healthcare environment. Candidates with experience as a hospital host, dietary aide, patient dining associate, food service worker, server, or hospitality associate would be a strong fit. #J-18808-Ljbffr Alltex Staffing & Personnel