Maintenance Technician

Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. The purpose that binds the Avanath team is cultivating the American Dream. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. Location 2M St NE, Washington, District of Columbia 20002. The Role As a Maintenance Technician, you will create an environment where people will want to live. You will maintain the property to ensure good working order and pleasant curb appeal while providing excellent customer service to your residents. The incumbent must possess a high degree of professionalism and positive engagement for our residents and the workforce. Candidate Qualities Aptitude for Connecting – strong sense for creating a sense of community, drive to go the extra mile to create a positive experience for all residents and staff, collaborate with vendor partners and regulatory and social services partnerships. Authentic Attitude – consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and staff concerns. Positive and Professional Approach – consistently demonstrate active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued. Key Accountabilities Customer Service and Maintenance Provide exceptional customer service with every interaction and deliver high‑quality maintenance service. Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Complete the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Assist in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. Support cost‑cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Assist in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Follow procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re‑ordering needs. Adherence to Property Management Rules, Regulations, and Guidelines Practice proper safety techniques in accordance with company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s). Comply with Avanath’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety‑related laws and requirements, and reporting accidents and incidents promptly and accurately. Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry. Physical Demands & Working Conditions Incumbent is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. May be required to report to work during inclement weather conditions. Frequent standing and walking. Reading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling. May be required to travel to sister communities to provide maintenance support. Qualifications At least 2 years of multifamily maintenance experience highly desired. Hands‑on maintenance skills, including plumbing, electrical, general carpentry, HVAC, appliances, pools, etc. EPA Type II or Universal certification highly desired; CPO is a plus. Availability to be on‑call to address any emergencies. Reliable transportation. A positive attitude and the desire to learn and develop your skills. Superior customer service and verbal communication skills. Able to work both independently and as a member of a team. Basic computer knowledge, Windows (Word, Excel), internet, and e‑mail. Benefits Culture built on purpose and core values – commitment to integrity, spirit of caring, and focus on continuous improvement. Comprehensive benefits – health, dental & vision, 401(k), personal time off, paid holidays and more. Growth based on achievement and an emphasis on promoting from within our ranks versus just external candidates. Development – commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one‑on‑one coaching. Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique. We implement diverse hiring practices and inclusive policies in recruitment, compensation and benefits, professional development, promotions, assignments, and overall work environment. EEO Statement As set forth in Avanath’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Compensation Range $24 – $26 USD per hour. #J-18808-Ljbffr