Field Service Representative

Field Service Technician

Carrier Processing Equipment Group (CPEG) offers customers a comprehensive line of large industrial processing equipment for a wide variety of industries. By combining engineering expertise including high tolerance fabrication and assembly, we design and manufacture custom bulk processing equipment and custom fluid solutions.

We are looking for a Field Service Technician at our Louisville, KY location to support the Carrier Vibrating Equipment division.

Schedule

Regularly on call as needed.

Responsibilities

Provide technical support to customers abroad in the form of installation, operation, maintenance and repair of equipment sold by Carrier Vibrating Equipment.

Work Environment

Industrial and Manufacturing Facilities with the following hazards:

• Wet or Humid Conditions 10%
• Hot Dry Conditions 10%
• Extreme Cold Conditions 1%
• Extreme Dirty/ Dusty Conditions 35%
• Fumes/Airborne Particles 30%
• Outdoor Weather Conditions 5%
• Risk of Electrical shock 1%
• Work in High Precarious places 1%
• Work in Confined Spaces 1%
• Exposure to Caustic Chemicals 1%
• Work Near Moving Mechanical Equipment 30%
• High Noise Level 10%
• Use Dangerous Power Tools 1%
• Sitting/Standing for Long Periods of Time 30%

Requirements

• High School Diploma, Technical College (desired)
• 5 years of experience in electrical/mechanical troubleshooting and repair

Skills

• Analytical thinking
• Problem solving
• Multitasking
• Electrical test equipment
• Hand tools
• Knowledge of welding procedures
• Effective Communication
• Data Collection
• Data Entry
• MS Office Suite

Physical Demands:

• 20/20 corrected vision 100%
• See all colors 100%
• Stand 20%
• Sit 20%
• Crouch 20%
• Climb 5%
• Crawl 1%
• Kneel 5%
• Reach 5%
• Lift 40lbs 1%
• Exert Force 1%

Other:

• Travel 80%

Competitive Benefits

• Generous paid time off as well as 80 hours of holiday pay each year.
• Ability to become an Employee Owner. This benefit is fully funded by the company — no employee contribution required — and builds value for you over time based on the company's performance. While results vary from year to year, the ESOP consistently delivers retirement benefits that exceed those of a typical 401(k) match.
• Medical, Dental, and Vision Insurance. We provide a company contribution with Health Savings Account (HSA) participation. Flexible Spending Accounts (FSAs) are also available for healthcare and dependent care expenses, regardless of whether you are enrolled in a company medical plan.
• Company paid Basic Life Insurance, Accidental Death & Dismemberment (AD&D), and Long-Term Disability coverage, along with supplemental Short-Term Disability coverage (company pays 50% of premium).
• Voluntary coverages such as additional life insurance, accident insurance and more.
• Employee Assistance Program. Our EAP offers free, confidential support including legal and financial consultations, counseling services, estate planning, travel assistance, and work-life resources such as childcare, eldercare, and health advocacy.
• Employee Referral Program bonus.
• Educational Assistance.
• Domestic and international travel opportunities.
• Career Advancement. CPEG is 100% employee-owned and led by a dynamic executive team of talented individuals who have risen through the management structure.
• Option to contribute to a 401(k) plan with flexible loan feature — invest in your future while keeping access to your funds if you need them.
• Cash Balance Pension Plan. We contribute to this retirement savings on your behalf—no employee contribution required. Combined with a guaranteed 4% rate of return, this means you receive a consistent and valuable retirement benefit every year.
• Bonus possibilities.
• Annual boot voucher/reimbursement.