Senior Manager, Claims Analytics & Decision Support (Auto Finance)

Role Purpose The Senior Manager, Claims Analytics & Decision Support serves as a strategic finance partner to Claims leadership, translating financial and operational data into clear, actionable insights that support loss cost management, operational efficiency, and profitable growth. Key Responsibilities Own financial analysis and decision support for the Auto Claims organization: loss cost, severity, and frequency trends; claims expense and operational cost dynamics; claim handling efficiency and productivity metrics. Partner closely with Claims leaders to evaluate performance drivers and emerging trends, quantify trade-offs between claim outcomes, cost, cycle time, and customer experience, and support data‑backed decisions related to staffing, process changes, and operational analytics. Develop and maintain claims-focused analytics, including loss cost and expense outlooks, severity and frequency trend analysis, and sensitivity analyses tied to claim mix, operational changes, or external cost pressures. Move beyond reporting to deliver insight‑led storytelling that connects financial outcomes to claims operations and decision levers. Design and operationalize new analytical tools and models to support claims decision‑making at scale. Identify opportunities to improve analytical frameworks, data usability, and insight timeliness across Claims. Serve as a trusted thought partner to Claims senior leadership, operations and support teams, and cross‑functional partners such as Product, Underwriting, and Actuarial. Support financial and business readouts by distilling complex analyses into clear, decision‑ready narratives. Enhance consistency and rigor across finance’s claims analytics through standardized metrics, templates, and decision frameworks. Contribute to the evolution of FP&A toward a high‑impact advisory, forward‑looking model. Collaborate with peers to share best practices and elevate analytics maturity across the Auto CFO organization. Lead, mentor, and develop team members supporting claims analytics, building bench strength and coaching toward a broader understanding of business economics. Basic Qualifications Bachelor’s degree in Finance or related field (MBA and/or CPA preferred). 5+ years in FP&A, Finance, Accounting, and the insurance industry, including work with financial forecasting, data modeling or data science. Experience working in P&C insurance, specifically with claims strategy. Strong Microsoft Office skills (Word, Excel, PowerPoint, Visio, VBA); PowerBI experience preferred. Excellent communication, collaboration, and problem‑solving skills. Strong business acumen and proven track record demonstrating ability to deeply understand the needs of the business stakeholders. Strong analytical and quantitative skills with the ability to use data and metrics to justify assumptions and develop business cases. Agility to manage changing expectations and priorities. Previous experience as a people leader preferred. Location Hybrid role. Required to be on‑site 3 days per week at one of the following office locations: Chicago, IL or Bethesda, MD. Compensation Annual salary range: $130,175.00 – $212,175.00. The above annual salary range is a general guideline. Factors including role scope, candidate experience, education, location, and market considerations influence the final offer. Additional Information At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Equal Employment Opportunity Statement The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. #J-18808-Ljbffr