Health Information Management Specialist/Medical Records

Medical Records/Health Information Specialist

Westside is looking for Medical Records/Health Information Specialists! Join a caring, dedicated team who helps patients and families gain access to healthcare, and navigate community services and resources.

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Health Information Management (HIM) Specialist gathers, processes, and maintains patient medical records in compliance with ethical, legal, and HIPAA confidentiality regulations.

Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.

Working at Westside means working in a primary care medical home. A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making.

Our mission is to improve the health of our communities by providing equal access to quality healthcare. Our vision is to achieve health access for all. Our values are compassion, service, excellence, and empowerment.

Our benefits include medical insurance, dental insurance, vision insurance, life insurance, short-term disability, long term disability, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.

Responsibilities include protecting the security of medical records, collecting and distributing paper mail, evaluating and processing incoming documents, evaluating and distributing incoming patient medical forms, collecting and scanning paper medical documents, maintaining paper medical records, monitoring the Medical Records site pool inbox, obtaining patient medical records, sending requests to HIM Supervisor to retrieve paper medical records, processing release of information requests, and actively participating in PCMH team Quality Improvement activities.

Minimum objective qualifications include a high school diploma or GED, previous experience using computers and programs including Microsoft Office, six months of medical office support training or experience, some knowledge of HIPAA regulations, and ability to travel between work sites as requested.