Trust Relationship Specialist

About the Role Under general direction, will work with senior lead officers to manage larger trust relationships. Provide administrative and clerical support to design/complete tasks, projects, and related activities for executives, administrators, or managers in order to meet the goals and objectives of the Trust Company. New Accounts set up – ensure that all required paperwork is completed and forms are in files. Enter new account set up into trust accounting system. Closed Accounts – review all required paperwork and confirm all appropriate information deleted from computer system. Attend and take lead in preparing for routine client meetings on team‑managed accounts. Assist Senior Account Administrator in preparing for sensitive client meetings. Execute communication plan agreed to by Senior Account Administrator including timely and accurate correspondence with clients as necessary for administration of their account. Assume responsibility for routine fiduciary duties connected with an account when client dies. Take direction from Senior Account Administrator on complex administrative matters. Perform annual accountings for court on Conservatorship and Estate accounts. Senior Account Administrator to approve. Obtain written authorizations and directions necessary for distributions; purchases and sales in non‑discretionary accounts subject to approval by Senior Account Administrator. Responsible for annual reviews on team‑assigned accounts and assist the account administrator with other assigned investment and administrative reviews by preparing and copying documents. Responsible for maintaining all trust company customer filings as instructed by the Account Administrator. Maintain and organize files and coordinate shipment of transfer and closed account files to storage archives. Takes lead on trust company seminars by performing a variety of duties including preparing fliers, building informational packets, and serving as host/hostess. Perform miscellaneous assignments as needed including delivery of documents, typing and data entry. Anticipate needs of Senior Administrative Officer and prepare preliminary work on various future projects. Will accompany Account Administrators on client calls as needed. Create graphs and charts for presentations to existing and prospective clients. Demonstrates compliance with all bank regulations for assigned job function and applies to designated responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job‑specific training. Maintain a working knowledge of the Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learn, demonstrate, and foster the Columbia corporate culture in all actions and words. Take personal initiative and be a positive example for others to emulate. Embrace our vision to become “Business Bank of Choice.” May perform other duties as assigned. Post all transactions on the trust accounting system accurately and without direction. Ensure all transactions are processed accurately and according to client instructions. Ensure all documentation related to the cash transaction is appropriately archived and noted. About You Business Administration (preferred) Trust training (preferred) 2–5 years – Trust Experience (Required) Ability to operate various office equipment including personal computer, printers, fax machine, 10‑key adding machine, multi‑line telephone, copy machine, etc. Solid spreadsheet and word processing skills, demonstrated ability to create graphs and complex Excel formulas and PowerPoint presentations for trust sales opportunities & seminars. Solid understanding of departmental or company goals and objectives and how they relate to the rest of the company and its business operations. Demonstrated effective time‑management and organizational skills. Effective interpersonal skills to relate to a variety of upper‑level managers, executives, directors, customers, and employees; public relations skills; tact, diplomacy, and patience. Ability to manage confidential information. Ability to work on several projects simultaneously and with a variety of employees, managers, executives, etc. Ability to work under pressure with constant interruptions. Pay The pay range for this role is $22.00 to $35.00. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process. Location Primary Location: 550 Center St NE 2nd Floor, Salem, OR 97301‑3746. Ability to work fully onsite at posted location(s). Benefits We offer comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k) retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Commitment to Diversity Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io . #J-18808-Ljbffr