Schedule Treatment Coordinator

Job Description

Job Description

Description:

Great Lakes Dental Associates is looking for a friendly, organized, and motivated Scheduling & Treatment Plan Coordinator to join our team. This role is essential in helping patients understand their treatment needs, coordinating schedules, and ensuring a smooth patient experience from consultation to completion of care.

• Present and review treatment plans with patients in a clear and supportive manner
  
• Coordinate scheduling for treatment appointments and follow-ups
  
• Help patients understand recommended procedures and answer questions
  
• Verify insurance benefits and provide estimated treatment costs
  
• Work closely with doctors and clinical team to prioritize treatment scheduling
  
• Follow up with patients regarding pending or unscheduled treatment
  
• Maintain accurate patient records and documentation
  
• Provide excellent customer service to ensure a positive patient experience

• Competitive pay
  
• Health benefits
  
• Paid time off
  
• Retirement plan options
  
• Supportive team environment
  
• Opportunities for professional growth

If you are passionate about helping patients receive the care they need while keeping schedules organized and efficient, we would love to hear from you!

• Previous dental office experience preferred
  
• Knowledge of dental terminology and treatment planning is a plus
  
• Strong communication and interpersonal skills
  
• Highly organized with strong attention to detail
  
• Ability to multitask in a fast-paced environment
  
• Experience with dental practice management software preferred