MEDICAL ASSISTANT

Medical Assistant (MA) - Auburn Crest Primary & Palliative Care

At Auburn Crest Primary & Palliative Care, we bring high-quality medical care directly to patients where they live; in private homes, assisted living facilities, and memory care communities. As a Medical Assistant on our mobile care team, you'll travel alongside providers throughout the designated area, delivering hands-on clinical support to patients. This role is for someone who thrives outside the traditional clinic setting, is organized, compassionate, and comfortable working independently in the community.

Clinical Support

• Travel with providers to patient homes and care facilities, preparing for each visit with organized supplies, equipment, and patient schedules
• Obtain and document vital signs, medical history updates, and chief complaints in the home setting
• Assist providers during in-home examinations and procedures
• Perform clinical tasks within scope
• Observe and promptly report changes in patient condition to the provider

Documentation & Care Coordination

• Document patient information accurately in the EMR in real time or shortly after visits
• Coordinate care with hospice agencies, home health, pharmacies, labs, and DME providers
• Assist with scheduling follow-up visits and daily route logistics
• Facilitate communication between patients, families, and the care team
• Schedule annual Medicare Wellness Visits

Patient & Family Support

• Provide compassionate, dignified care in diverse home environments
• Educate patients and caregivers on medications, care plans, and provider instructions
• Support patients and families navigating chronic illness and end-of-life transitions
• Assist with advance directives and hospice referrals when appropriate

Equipment & Compliance

• Maintain, clean, and restock mobile medical equipment and supply kits
• Follow infection control, safety, and HIPAA protocols across all care settings
• Comply with all organizational policies and regulatory requirements

What We're Looking For

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program or equivalent experience
• Current CPR/BLS certification
• Valid driver's license, reliable transportation, and auto insurance
• Ability to travel throughout the Coeur d'Alene service area
• Strong organizational, communication, and time-management skills
• Ability to work independently in non-clinical environments

Preferred

• Experience in home-based care, primary care, geriatrics, hospice, or palliative care
• Phlebotomy experience
• Familiarity with EMR systems and mobile documentation tools