Sr. Analyst, Training Content, Popeyes Louisiana Kitchen, US&C

Job Summary The Sr. Analyst, Training Content designs and delivers effective training solutions that support consistent execution across Popeyes restaurants. Reporting to the Sr. Manager, Operations Training, this role partners with cross‑functional teams and vendors to translate operational priorities into clear, engaging learning experiences that drive operational excellence and a strong guest experience. Work Schedule RBI follows a 5‑day, in‑office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week. Roles & Responsibilities Training Content Development & Design (50%) Design and develop execution‑focused training materials, including job aids, Standard Operating Procedures (SOPs), execution guides, videos, and eLearning modules for restaurant Team Members, Managers, and District Managers. Apply adult learning principles and instructional design methodologies (e.g., ADDIE, SAM, experiential learning) to ensure content is practical, engaging, and easy to apply on the job. Translate complex operational, marketing, and technology concepts into clear, plain-language content for frontline teams. Create and manage visual assets (photos, videos, graphics) that support learning objectives and operational clarity. Use instructional design and creative tools, such as Adobe Creative Suite (Illustrator, Photoshop, After Effects, InDesign), Articulate Storyline 360, Adobe Captivate, Canva, and video editing software. Stakeholder Partnership, Project Management & Vendor Coordination (25%) Partner with cross‑functional stakeholders to align training with operations priorities and validate accuracy. Recommend appropriate learning modalities (digital, video, performance support) based on business needs and field realities. Lead multiple training projects from concept through launch, managing timelines, milestones, and priorities. Coordinate with external vendors to develop content, ensuring deliverables meet quality, brand, and timeline expectations. Incorporate stakeholder and field feedback to continuously improve training quality and effectiveness. Performance Enablement & Continuous Improvement (25%) Analyze operational performance data and field feedback to identify learning needs and root causes. Design targeted learning solutions tied to measurable operational outcomes. Own the lifecycle of Operations Training content, including audits, updates, version control, and retirement of outdated materials within team SharePoint. Communicate training updates through established channels and support field teams with training‑related questions. Skills & Qualifications Bachelor’s degree in Instructional Design, Education, or related field. 3–5 years of experience developing training content, preferably in multi‑unit, operations‑driven environments; restaurant industry experience strongly preferred. Proficiency with instructional design and creative tools, including Adobe Creative Suite (InDesign, Illustrator, Photoshop, After Effects), Articulate Storyline 360, Adobe Captivate, Canva, and related software. Strong understanding of adult learning theories and instructional design methodologies. Advanced Microsoft PowerPoint skills. Strong analytical, written, and verbal communication skills. Demonstrated ability to manage multiple projects and collaborate effectively across teams. Passion for Learning & Development and continuous improvement. Benefits Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request. #J-18808-Ljbffr SupportFinity™