Student Services Professional - Emergency Hire POOL

Student Services Professional - Emergency Hire POOL Job No: 523334 Work Type: Staff Location: Southern California: Long Beach Categories: Bargaining Unit: Unit 4 - APC - Academic Professionals of California; Appointment Type: Temporary; Time Basis: Full Time, Part Time, Time Varies; Job Search Category/Discipline: Student Services Job Summary The purpose of this recruitment is to produce a pool of qualified applicants to call upon for temporary emergency Student Services Professional appointments which range from a duration of several days to a maximum of 120 days. A temporary/emergency appointment is generally utilized to cover an employee on leave of absence or to provide clerical support during a recruitment process subsequent to an employee's resignation. Temporary/emergency appointments will be made in the appropriate job classification, depending upon the needs of the hiring department. You may be considered for available positions in any of these classifications depending on your qualifications. Key Responsibilities Provide a wide variety of professional services and activities ranging from pre‑admission to the university through post‑graduation. Assist students in making successful progress toward their degree objectives; provide learning experiences that supplement classroom learning. Provide information and guidance to students; assist them in thinking through problems and selecting suitable solutions and courses of action. Evaluate student needs and authorize services; coordinate and administer programs, events, and projects. Facilitate student involvement in campus life; advocate the needs of individual students and groups of students to university administrators, faculty, and staff. Provide support and assistance to students facing a variety of personal as well as institutional problems, questions, and challenges. Serve as a "working supervisor" or lead person as required. Communicate with an ethnically and culturally diverse campus community; follow all university policies, procedures, and guidelines including safety, civility, information security, and non‑discrimination policies. Contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a vision of excellence. Classification Student Services Professional I (A) Student Services Professional I (B) Student Services Professional II Student Services Professional III Student Services Professional IV Knowledge, Skills and Abilities Student Services Professional I (A & B): Working knowledge of the basic principles of individual and group behavior; research and observation techniques for recording, classifying, and interpreting factual information; techniques and methods of interviewing. Student Services Professional II: General knowledge of the methods and problems of organizational and program management; ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments; advise students individually and in groups; make decisions and carry out actions with implications across program or service areas. Student Services Professional III: Thorough knowledge of the principles of individual and group behavior; general knowledge of practices and trends in the Student Services field; ability to analyze complex situations and adopt effective courses of action; advise students individually and in groups on complex matters; determine appropriate courses of action and proper techniques; interpret and evaluate descriptions and explanations of problems. Student Services Professional IV: Thorough knowledge of policies, procedures, and practices of the program area; general knowledge of public administration methods; advanced statistical and research methods; ability to carry out complex assignments without detailed instructions; advise students individually and in groups; plan, coordinate, initiate actions for administrative or group decisions; analyze and define complex organizational or procedural problems and evaluate data. Ability to communicate with an ethnically and culturally diverse campus community; follow all university policies and procedures; contribute to a positive university experience. Education and Experience Student Services Professional I (A): Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job‑related field. Student Services Professional I (B): Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job‑related field and one year of directly related experience. Student Services Professional II: Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job‑related field and two years of professional experience in one of the student services program areas required. Student Services Professional III: Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services program areas required. Student Services Professional IV: Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and four years of professional experience in one of the student services program areas required. Compensation CSU Classification Range: Student Services Professional I (A): $3,952 – $4,834 per month. Student Services Professional I (B): $4,269 – $6,040 per month. Student Services Professional II: $4,841 – $6,884 per month. Student Services Professional III: $5,276 – $7,517 per month. Student Services Professional IV: $6,019 – $8,585 per month. *The final salary is dependent upon qualifications and experience. Time Base Successful candidates may be appointed for a few days and up to six (6) months depending on the assignment. Additional Information The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. CSULB seeks to recruit administrators and staff who enthusiastically support the University's strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first‑generation to college, veterans, students with diverse socio‑economic backgrounds, and students of diverse sexual orientations and gender expressions. CSULB seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the People of California, to maintain the excellence of the University, and to offer our students a rich variety of expertise, perspectives, and ways of knowing and learning. CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility, and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veterans' status. CSULB is an Equal Opportunity Employer. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti‑discrimination laws, and CSU's Non‑Discrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out‑of‑State Employment Policy prohibits the hiring of employees to perform CSU‑related work outside the state of California. #J-18808-Ljbffr