Assistant Manager, Human Resources

Assistant Manager, Human Resources

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National Park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it's our passion.

Job Summary

The Assistant Manager, Human Resources is responsible for ensuring human resources operations are executed in an efficient and effective manner by providing necessary support to colleagues and leadership alike. This position will contribute to a service-oriented Human Resources function by guaranteeing all processes are carried out fairly with consistency across the resort.

Key Duties and Responsibilities

• Responsible for the full-cycle recruitment process, which includes posting positions, screening applications, interviewing candidates and preparing offer letters for all positions including line-level colleagues, leadership members, and international program participants (J-1 and H-2B programs)
• Manage relationships with third-party recruitment agencies on sourcing candidates
• Strengthen recruiting pipelines through community partnerships and career fairs
• Responsible for the administration of the contract renewal process for seasonal colleagues
• Conducts compensation and benefits analyses on a regular basis to benchmark the competition, giving recommendations to the HR Manager and HR Director
• Assist in the execution of processes that attract, recognize, develop, and retain colleagues to support the organization's short- and long-term strategic business needs
• Support the onboarding of new colleagues in conjunction with the HR Coordinator, including inputting information into HRIS systems (ADP, SuccessFactors)
• Administer benefits programs including health insurance, leaves of absence, workers' compensation, and 401(k) plan, ensuring accuracy, confidentiality, and timely communication with colleagues
• Maintain up-to-date employee records, documentation, and files in accordance with company requirements
• Provide employee records, data, and/or statistics as may be required by members of management
• Support the offboarding of terminated colleagues in conjunction with the HR Coordinator, including conducting and compiling exit interviews, reporting any concerns to the HR Manager
• Provide consultation to managers on recruitment processes, performance management, employee relations, etc.
• Assist with Learning & Development programs as needed
• Perform additional duties as assigned by the HR Manager or other members of management

Skills, Experience & Educational Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent hospitality experience)

Minimum of 2 years of experience in Human Resources, preferably within a 5-star resort setting

Strong understanding of Talent Acquisition processes, including experience using Applicant Tracking Systems

Excellent communication and interpersonal skills

Proficiency in computer systems, such as Microsoft Suite (Excel, PowerPoint, Word)

Ability to be efficient and effective in a fast-paced environment

Flexibility, being able to balance multiple priorities while adhering to set timelines

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 30 pounds
• Remaining in a stationary position for long periods
• Constantly operating a computer and other office productivity machinery
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Benefits

Medical insurance - 80% of premium paid by employer

Health Savings Account with $50 employer contribution per pay period

Dental, vision & life insurance - 100% of premium paid by employer

5 weeks of PTO (Paid Time Off)

8 paid holidays

Uniform provided & complimentary laundering

Complimentary transportation to/from resort

Complimentary meal per shift

Subsidized housing based on availability

Discounts at F&B outlets on property

Colleague travel benefit at other Kerzner Properties Worldwide

Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership