Graduate Assistant

Graduate Assistant for the Manoa Faculty Senate

The Manoa Faculty Senate seeks a Graduate Assistant to support its Information Systems Modernization Project that is transforming the Manoa Faculty Senate's operations by creating web-based integrated self-service digital tools for enhanced governance, accessibility, and efficiency; track and streamline workflow; automate operations; and support data-driven faculty decision-making for the betterment of Manoa for students, faculty, and staff.

Duties and Responsibilities:

• Design, deploy, and maintain the Faculty Senate's RAG (Retrieval-Augmented Generation) knowledge base chat system to enhance information accessibility.
• Manage and optimize the Senate's WordPress website, ensuring content accuracy, security, accessibility, maintain plugins and overall maintainability.
• Architect and maintain the Senate Collaboration Platform, focusing on streamlining online management tools (e.g. committee referral tracking).
• Assess existing information systems for efficiency and scalability, maintainability, providing actionable and cost-effective recommendations for technology upgrades.
• Contribute to documentation of tools and information systems.
• Streamline Senate business processes by identifying opportunities for automation and implementing efficient, scalable workflows.
• Design and maintain data dashboards for Senate committees to track critical issues and improve reporting transparency.
• Oversee the annual faculty census file, ensuring data integrity, and optimize internal data tools (e.g., rosters, listservs, Google Workspace drives).
• Develop and implement data extraction and transformation pipelines to support automated reporting and data-driven decision-making.
• Organize and curate active Senate documents and archives, including digitizing and integrating relevant materials from the Hamilton Library into the knowledge base.
• Provide technical and operational support for Senate and committee meetings, including managing virtual platforms (e.g., Zoom).
• Assist with day-to-day operations including intake and tracking of issues, scheduling committee activities, and promoting efficient operations.
• Perform other duties as assigned to support the mission of the Faculty Senate.

Minimum Qualifications:

• Current enrollment in a graduate degree program (Master's or PhD) at the University of Hawai'i at Manoa, maintaining a minimum 3.0 GPA and satisfactory academic progress.
• Demonstrated experience in comprehensive website and web application testing, troubleshooting, and quality assurance and improvement.
• Background in user experience (UX) design, with an ability to enhance interface usability.
• Proficiency with utilizing and customizing Google Workspace and collaborative cloud-based tools.
• Strong written and verbal communication skills, with the ability to facilitate effective user training and support.
• Demonstrated ability to work independently, manage project timelines, and consistently meet deadlines.

To Apply:

If you have not applied for a position before using NeoGov, you will need to create an account. Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicants must submit the following:

• Cover letter indicating how you satisfy the minimum and desirable qualifications. Reference to an online portfolio, website, or samples of previous work are welcome;
• Resume or CV;
• Names and contact information (telephone number and email addresses) of 3 professional references; and
• Copy of unofficial transcript (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted. Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency to that of an accredited institution with the USA. Expense of the evaluation shall be borne by the applicant.

IMPORTANT: If multiple applications are received from the same candidate, only the last one will be reviewed. Please DO NOT include any self-identifying photos, SOCIAL SECURITY NUMBERS, BIRTH DATES or any sensitive/ confidential information on any documents within the application packet. All items become the property of the University of Hawaii and will not be returned. Only complete applications will be passed on to the search committee for consideration. Incomplete or unreadable application materials will not be considered Inquiries: John Kinder, View phone number on click.appcast.io; View email address on click.appcast.io or View email address on click.appcast.io