IT Project Manager

Job Description

Job Description

IT Project Manager

Reports to: Josh Eitel, CIO

Location: Irvine, CA

Position Type: Full-Time, Exempt

The Arbonne Promise

As a company, Arbonne has been driving the healthy living industry forward for over 40 years, creating positive change within the health & wellness industry, within our customers’ and consultants’ lives, and for the environment. We began by leading the clean beauty movement in 1980 and have continued to evolve and lead as health and wellness has become an integral part of our everyday lives.

While some things change, our standards haven’t. Throughout the years, Arbonne has been committed to sustainability, and we consider people and the planet in every decision we make. Arbonne is proud to be a Certified B Corporation.

Our Culture

We are a global family, united by a shared passion for excellence and a commitment to fostering a diverse, inclusive, and respectful environment where everyone feels valued and empowered to reach their full potential. We celebrate collaboration, knowledge sharing, and a sense of ownership. We believe that by learning from each other, supporting each other, and working together towards our shared goals, we can achieve extraordinary things.

Join us on this journey of thriving together. Let's build a better future, for ourselves, for our planet, and for generations to come.

About the Role:

The IT Project Manager is responsible for leading complex, cross-functional technology initiatives from initiation through delivery while establishing and maintaining project governance standards across the IT organization.

In the absence of a formal PMO, this role serves as the central authority for project planning discipline, risk management structure, executive reporting, and delivery transparency. The IT Project Manager ensures initiatives are executed with clarity, accountability, and measurable outcomes aligned to enterprise strategy.

This position plays a critical role in enabling large-scale technology transformation by bringing order, predictability, and structured governance to enterprise initiatives.

Responsibilities :

What you’ll be doing:

1. End-to-End Project Leadership

• Lead complex IT projects through full lifecycle execution
• Develop comprehensive project plans including scope, timelines, milestones, resource plans, and budgets
• Define governance structures and communication plans
• Ensure clear documentation of objectives, deliverables, dependencies, and success criteria
• Maintain alignment between business objectives and technical execution

2. Cross-Functional Coordination

• Coordinate efforts across Product, Development, Infrastructure & Operations, Security, Finance, and external partners
• Facilitate structured working sessions, steering committees, and status reviews
• Drive accountability for task completion and milestone achievement
• Identify, sequence, and actively manage cross-team dependencies
• Serve as the central point of coordination for large, multi-stream initiatives

3. Risk, Issue & Change Management

• Proactively identify and manage project risks
• Maintain structured risk and issue logs
• Drive mitigation planning and escalate when necessary
• Ensure scope changes are documented, evaluated, and approved through governance processes
• Prevent uncontrolled scope expansion and delivery drift

4. Financial & Resource Oversight

• Track project budgets and forecast variances
• Monitor resource allocation and capacity constraints
• Partner with Finance and leadership to maintain fiscal discipline
• Provide visibility into cost impacts associated with scope or timeline changes

5. Executive Communication & Reporting

• Provide structured, transparent reporting to executive stakeholders
• Prepare and present status updates, milestone reports, and risk summaries
• Escalate issues early with recommended mitigation strategies
• Ensure leadership has accurate visibility into project health, dependencies, and outcomes

6. Governance & Process Discipline

• Apply project management best practices aligned to PMBOK or comparable frameworks
• Adapt methodology (Agile, Waterfall, or Hybrid) based on project needs
• Ensure project artifacts are complete, documented, and auditable
• Promote consistency and repeatability across initiatives
• Support post-implementation reviews and lessons learned

7. Project Governance & Portfolio Visibility

• Establish and maintain standardized project management practices across IT
• Define templates, reporting formats, and documentation standards
• Ensure consistent use of project plans, risk logs, and status reporting
• Provide portfolio-level visibility across active initiatives
• Identify resource conflicts and cross-project dependencies
• Support leadership in prioritization decisions based on capacity, risk, and strategic impact
• Continuously refine project governance processes to improve predictability and transparency

Candidate Requirements:

• Experience leading large-scale, cross-functional IT transformation initiatives
• Demonstrated experience operating without a formal PMO and establishing project governance practices
• Experience delivering complex technology programs involving multiple stakeholders and dependencies
• Experience in e-commerce or digital platform environments preferred
• Working knowledge of PMBOK or comparable project management frameworks
• PMP certification preferred but not required
• Strong understanding of risk management, financial tracking, and governance processes
• Experience operating in matrixed organizations

Additional Requirements:

• Structured Planning & Organization
• Risk Management Discipline
• Executive Communication
• Cross-Functional Influence
• Financial Acumen
• Governance Mindset
• Adaptability in Complex Environments
• Accountability & Follow-Through
• Calm Leadership Under Pressure

Why Join Us:

• Innovative Environment: Be part of a forward-thinking company that values innovation and continuous improvement.
• Career Growth: Opportunities for professional development and career advancement.
• Inclusive Culture: Work in a diverse and inclusive environment where every team member is valued.