Store Assistant Manager - 5th Avenue

Overview The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. WHAT ON EARTH IS DECIEM? We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us! What We’re Looking For We are looking for a Store Assistant Manager to inspire our 5th Avenue team As a Store Assistant Manager, you will deliver the highest standards of customer service by following the DECIEM experience and contributing to a teamwork environment positively, pleasantly, and effectively. Responsibilities This is a Full-Time role (37.5 hours/ 5 days per week). Candidates must be available to work store opening and closing hours, and weekends. The pay rate for this role is $24.00-$26.00/hour. In partnership with the Store Manager, the Store Assistant Manager will support in the oversight of daily in-store operations and provide assistance on the sales floor ensuring store is profitable. Assist in recruitment, manage, mentor and develop staff to maximise sales, profitability and exceed agreed key performance indicators. Complete operational store requirements by scheduling and assigning zones to employees, while ensuring the store is fully staffed at all times. Manage ongoing store operations and inform the Store Manager of any pertinent issues (petty cash, daily banking, POS System, payment processor, etc.). Ensure day-to-day operations of the store are compliant with company requirements. Coach, counsel and provide constructive feedback to all store staff. Control stock and manage the weekly order of store supplies. Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision. Educate customers about the world of beauty and skin care, DECIEM brands and products. Stay up to date with product knowledge, company information, launches and campaigns. Ensure standards for quality, customer service and health and safety are met. Notify Store Manager and/or Area Sales Manager of any customer complaints and comments (handle any in-person customer complaints). Enforce store policies and procedures are up to company standard and direction. Assist in hosting store events in conjunction with merchandising and corporate retail teams for customer appreciation events to drive traffic. Maintain DECIEM’s visual merchandising standards according to official merchandising guidelines (including displays, testers, cleanliness, etc.). Perform other duties as assigned. Skills And Qualifications Needed To Get The Job Done Love of beauty products and a passion for skincare. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong time management and organizational skills with the ability to multi-task a must. Demonstrated ability to work well under pressure, managing conflicting priorities and tight deadlines. Experience in a leadership role is preferred. Relevant education OR equivalent work experience in customer service/retail is an asset. What You’ll Be Gaining By Joining Our Team There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order… Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more. 6 months of paid time off for new parents (inclusive of all genders). Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning. First dibs on new products. A generous discount on DECIEM products for you, your family, and your friends. Company Values and Sustainability BUILDING GROWTH TO POWER GOOD. We are a people-first company that lives by our core values to: Defy Convention, Make it real, Play in the grey, Build Bridges, Be the rabbit. These values guide us and we have earned awards including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. Sustainability And Social Impact DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth. Our Sustainability strategy focuses on climate, waste, packaging, sourcing, product lifecycle, and water conservation. In 2020, DECIEM established the Good Fund to support charities. Creating A Human World Of Beauty. DECIEM is committed to diversity, equity, and inclusion (DEI) and equality; learn more in our open letter, Belonging is the Destination, Change is the Journey. Equal Opportunity Employer DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable laws. We are committed to an inclusive and accessible workplace. If you require accommodation during recruitment, please let us know at View email address on click.appcast.io.

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Thank you for reading. If you’d like to apply, please send your resume. We will contact only those shortlisted for interviews. Pay Range The anticipated hourly range for this position is $24.00 to $26.00 . Exact rate depends on experience, skills, education, and budget. Hourly range may vary by geographic location. This position may be eligible for an annual discretionary bonus. In addition to base salary, benefits include health insurance, wellness programs, life and disability insurance, retirement plans, paid leave, and holidays. Equal Opportunity Employer It is the Company's policy not to discriminate against any employee or applicant. We comply with applicable laws and provide reasonable accommodations as needed. For accessibility support, contact View email address on click.appcast.io. #J-18808-Ljbffr The Estée Lauder Companies Inc.